legionhealth - Remote Provider Operations Virtual Assistant — Recruiting, Onboarding, and Payroll (backed by Y Combinator, $5M+ ARR, $23M+ raised)

• Coordinate provider recruiting operations, including: • Maintaining accurate candidate records and statuses. • Scheduling and confirming interviews. • Following up with candidates about outstanding steps. • Updating hiring records and internal trackers. • Coordinating handoffs between recruiting and onboarding. • Support provider onboarding from accepted offer through start readiness, including: • Collecting required documents and information. • Maintaining onboarding checklists and status trackers. • Following up promptly on missing or incomplete items. • Coordinating internal handoffs across relevant teams. • Confirming that required operational steps are complete before a provider begins. • Escalating blockers that could delay a provider’s start date. • Maintain accurate provider-operations records, including: • Provider rosters. • Recruiting and onboarding status. • Active, inactive, and offboarding providers. • State coverage and provider availability. • Collaborating-physician relationships. • Credentialing and payer-enrollment status. • Outstanding documents, approvals, and follow-up items. • Communicate clearly and professionally with providers through Slack, email, and approved internal systems. • Support weekly payroll preparation, including: • Gathering provider compensation inputs from approved systems. • Reviewing visit counts, no-shows, and late cancellations. • Updating payroll and payment trackers. • Reconciling discrepancies across source systems. • Confirming that supporting information is complete. • Escalating unresolved discrepancies before payroll is finalized. • Maintaining a clear record of changes, questions, and resolutions. • Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll to keep provider workflows moving. • Maintain clear task queues and follow-up systems so that outstanding items do not fall through the cracks. • Document recurring workflows and update SOPs, checklists, and templates as processes evolve. • Identify opportunities to simplify, standardize, or automate repetitive administrative work. • Handle sensitive provider, company, hiring, and compensation information with discretion and care. • Raise unclear ownership, conflicting information, or potential errors promptly rather than making unsupported assumptions. • 🏆 YOU’LL BE SUCCESSFUL IF YOU… • Keep provider trackers accurate, current, and easy for other teams to understand. • Ensure candidates and providers receive timely, professional follow-up. • Help new providers complete onboarding requirements and become ready to start without preventable delays. • Catch missing information and payroll discrepancies before they create downstream problems. • Produce documentation that clearly explains what happened, what remains outstanding, and who owns the next step. • Manage recurring deadlines without needing repeated reminders. • Follow established procedures while noticing when a process is unclear, inefficient, or incomplete. • Move quickly without sacrificing accuracy. • Communicate professionally and confidently with clinicians, candidates, contractors, and internal teammates. • Remain calm and organized when priorities change or multiple deadlines overlap. • Build reusable checklists, trackers, and workflows that make provider operations easier to scale. • Earn the trust of providers and teammates through reliability, discretion, accuracy, and consistent follow-through.