Customer Success Manager - Spanish + Italian Speaking
In OfficeEMEAInsuranceMental HealthCustomer Success ManagerDirector of Customer SuccessCustomer SuccessNotionReporting
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Requirements
- Focus on outcomes over Inputs and Plans
- Make the journey fun
- Default to simple
- You can read more about this in this public Notion page - https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2
- The good stuff...
- In addition to being a part of a great team, working in a fun and innovative environment, we offer...
- 📍 A hybrid setting where you can work from our London office in Soho.
- 💸 A competitive salary + stock options in our fast-growing Series C start-up.
- 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
- 🌴 25 days of annual leave + public holidays in the country where you are based.
- 🚲 Cycle to work scheme (London).
- 🥳 Regular socials and company retreats + and regular tasty lunches!
- 🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts.
- 👉 A generous referral scheme.
Responsibilities
- Report to Senior Director of Customer Success.
- Focus on Spanish and Italian accounts in Europe.
- Drive Synthesia’s future growth by building relationships with clients.
- Educate clients on a new way to create video content using the platform.
- Work closely with sales for cohesive user onboarding experience.
- Engage in business-level and technical conversations at multiple levels of the organization, including C-suite executives.
Benefits
- Equity options mentioned as part of compensation package.
- Paid Time Off (PTO) benefits included in the job posting.
- Insurance coverage provided to employees is specified.
- Remote work options explicitly stated as part of job flexibility.
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