OpenEd - Assessment Launch Senior Lead
Requirements
• Bachelor's degree in Education, Business, Operations, Project Management, or a related field; equivalent experience considered. • 5+ years of experience at a leadership level coordinating complex programs, projects, or operational initiatives involving multiple stakeholders, timelines, and deliverables. • Demonstrated ability to manage project plans, monitor progress, mitigate risks, and drive cross-functional accountability. • Strong organizational, analytical, and problem-solving skills, with the ability to identify dependencies, bottlenecks, capacity constraints, and operational risks. • Experience developing and maintaining dashboards, trackers, reports, and operational documentation. • Advanced proficiency with spreadsheets, Google Workspace, and project management tools. • Excellent communication and facilitation skills, with the ability to effectively coordinate across teams and stakeholders. • Strong attention to detail and ability to manage competing priorities while maintaining compliance and quality standards. • Ability to travel periodically, including occasional overnight travel during peak testing seasons. • Experience supporting K-12 assessment programs, testing operations, or other regulated operational environments. • Familiarity with assessment platforms, student information systems, scheduling tools, and student data management processes. • Knowledge of state assessment administration requirements, testing security protocols, and accountability systems. • Experience with capacity planning, resource forecasting, and workload management across multiple concurrent initiatives. • EEO Statement
Responsibilities
• Develop and maintain a centralized assessment calendar and schedule for all testing programs and administrations. • Build and manage project plans, timelines, milestones, dependencies, and critical deadlines for assessment events. • Track assessment readiness across multiple concurrent administrations and provide visibility into status, risks, and upcoming deliverables. • Coordinate activities across Assessment Leads, Proctor Operations, Student Services, Academic Operations, Product, Technology, and other stakeholders. • Monitor completion of tasks related to testing setup, rostering, communications, scheduling, score reporting, and results posting. • Facilitate planning meetings, assessment launch kick-off calls, readiness reviews, status updates, and post-administration retrospectives. • Identify timeline risks, operational gaps, and potential compliance concerns; escalate issues and coordinate resolution efforts. • Maintain assessment launch documentation, trackers, templates, and operational procedures. • Produce reports and dashboards that communicate assessment readiness, project status, and key milestones. • Support continuous improvement efforts by identifying opportunities to streamline assessment planning and execution processes. • Support in-person testing operations as needed, which may include some travel (including overnights) during peak testing season. • Assessment Portfolio & Capacity Management • Maintain visibility across all active and upcoming assessment administrations, ensuring competing priorities and dependencies are effectively managed. • Monitor organizational readiness and capacity to support multiple concurrent assessment events and overlapping testing windows. • Identify operational bottlenecks, resource constraints, and workload imbalances that may impact assessment delivery timelines. • Analyze assessment workflows and staffing demands to recommend workload redistribution, sequencing adjustments, or process improvements. • Provide leadership with actionable insights regarding assessment portfolio health, risks, capacity concerns, and upcoming operational demands. • Facilitate cross-functional planning to ensure adequate resources are available to support peak testing periods. • Success Indicators • Success Indicators • Multiple concurrent assessment administrations are delivered successfully without operational conflicts or missed deadlines. • Potential bottlenecks and capacity constraints are identified and addressed before impacting testing operations. • Assessment teams maintain balanced workloads during peak testing periods. • Leadership has clear visibility into assessment readiness, resource needs, and operational risks. • Assessment launches consistently meet deadlines, compliance requirements, and quality standards.
Benefits
• Our Culture (The Foundation of Everything We Do)Culture at OpenEd is intentional. It’s defined by what we promote—and what we tolerate. Our latest eNPS (employee net promoter score) of 76 places OpenEd in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision: • Our Culture (The Foundation of Everything We Do) • Customer First – Obsessed with delivering value; we fight tirelessly for our learners and families. • Customer First • Hard Choices, Easy Life – Face challenges directly, swiftly, and transparently. • Hard Choices, Easy Life • I Did > We Should – Action over theory; bring experiments, not just opinions. • I Did > We Should • Learn Out Loud – Share your growth openly; feedback is a gift, ego is the enemy. • Learn Out Loud • Prioritize Ruthlessly – Excellence in the few critical areas over mediocrity everywhere. • Prioritize Ruthlessly • Fast AND World Class – Speed doesn’t compromise quality. • Fast AND World Class • Strong Opinions, Weakly Held – Advocate passionately, adjust readily. • Strong Opinions, Weakly Held • Make Others Famous – Elevate your colleagues, partners, and community. • Make Others Famous • We're currently accepting applications from those living in: AR, AZ, CO, FL, GA, ID, IN, IL, IO, KS, MA, MD, MN, MO, MT, NC, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV.
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