lendable - Commercial Vendor Manager

London, United Kingdom, Hybrid2mo ago

In Office Mid EMEA Fintech Payments Vendor Manager Vendor Management Team Management Performance Management Budget Forecasting Reporting

Requirements

• 2+ years in vendor management, strategic partnerships, or procurement roles in financial services • Experience managing credit bureau relationships and/or other mission-critical vendors • Strong commercial acumen with contract negotiation and cost management experience • Deep understanding of credit data products, bureau outputs, and risk decisioning • Ability to work cross-functionally with risk, product, engineering, finance and legal teams • Strong stakeholder management skills, comfortable influencing senior internal and external stakeholders • Analytical mindset with the ability to assess vendor performance and ROI • Experience in fintech or consumer lending businessesTechnical understanding of API integrations and data flow • Experience with alternative credit data sources and emerging providers • Track record of driving vendor innovation and product enhancements • Experience managing vendor relationships across multiple geographies (UK/US) • Project management experience implementing new data sources or products • You're a good fit if you're: • A skilled negotiator who balances cost, quality and innovation in vendor relationships • Commercially minded with a strong grasp of unit economics and data ROI • A natural relationship builder, equally comfortable with external vendors and internal stakeholders • Detail-oriented and process-driven, you ensure contracts, SLAs and governance are watertight • Strategic but hands-on, you can think big picture while managing the day-to-day • Curious about new data sources and how they can improve credit decisioning • Proactive and resourceful, you spot issues early and drive solutions

Responsibilities

• Vendor Relationship Management: • Own strategic relationships across a diverse vendor portfolio, with particular depth in credit bureaus and data providers • Act as the primary point of contact for key vendors, managing escalations and strategic discussions • Build trusted relationships with senior stakeholders at bureau partners • Conduct regular business reviews to assess performance, roadmap, and innovation opportunities • Manage vendor onboarding, integration planning, and ongoing support • Commercial & Contract Management: • Lead contract negotiations and renewals, driving optimal commercial terms • Manage vendor budgets, forecasts and cost optimisation initiatives • Ensure compliance with contractual terms, SLAs and data governance requirements • Work with finance and legal on vendor due diligence, contracts, and payment terms • Track and report on vendor spend, utilisation and ROI • Performance & Innovation: • Monitor vendor performance against SLAs and quality metrics • Drive continuous improvement in data quality, coverage, and timeliness • Identify and evaluate new data sources and products to enhance credit decisioning • Partner with risk and product teams to define requirements for new data capabilities • Build business cases for new vendor products or alternative data sources • Cross-functional Coordination: • Partner with engineering on API integrations, data feeds, and technical issues • Work with credit risk on data requirements, model inputs, and decisioning logic • Coordinate with legal and compliance on vendor risk management and data privacy • Collaborate with finance on budgeting, forecasting and cost allocation • Support product teams with data availability for new features and markets • LIFE AT LENDABLE

Benefits

• Yes but I may require flexibility • Not applicable for this role • You are required to have passed probation before you can apply for any internal positions • You are required to have achieved a 'Meeting expectations' in your last performance review in order to apply for any internal positions • Not meeting expectations • Meeting most expectations • Meeting expectations • Exceeding expectations • You are required to have worked at lendable for more than 6 months for non-customer facing roles and more than 12 months for customer facing roles, before you can apply for any internal positions • Less than 6 months • More than 12 months • Recruiting Privacy Policy • Lendable may use Artificial Intelligence with this application. Learn more.