turquoise-health - Senior Solutions Engineer, Consumer
Requirements
• 7+ years of experience in healthcare revenue cycle, medical billing and coding, claims, care navigation, or digital health • Specific expertise working with institutional and professional claims • A deep understanding of commercial reimbursement and benefit design and how both translate to what a consumer actually pays for care • Strong SQL skills and experience working with large, complex healthcare datasets • Familiarity with APIs (REST, JSON) and how customers integrate them into their products • Experience working in a customer-facing technical role, such as solutions engineering, implementation, or management consulting • Product intuition and the ability to tackle complex research projects to produce clear answers and recommendations • Strong analytical, problem-solving, and mathematical skills, paired with creative thinking • Excellent written communication, organizational, and interpersonal skills, with the ability to collaborate across functions and seniority levels and build strong customer relationships • A drive to deliver consistent, accurate, high-quality work at a fast pace • Experience building or supporting consumer-facing care navigation or digital health products
Responsibilities
• Partner with product to define, build, validate and expand our shoppable service estimates, including the pricing, billing, and bundling logic behind them • Work closely with data and engineering to make sure our upstream data infrastructure enables accurate estimates and supports our consumer product needs • Serve as the go-to technical and product expert and partner for Sales and Customer Success, leading technical discovery, scoping, and demos • Guide customers through API integration, implementation, and launch, making sure our products meet their needs, are fully understood, and see strong adoption • Gather and prioritize technical feedback from customers, and make sure it drives our product development
Benefits
• Competitive pay with equity options • Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options • Company-sponsored disability & life insurance • Unlimited PTO • 401(k) + 4% Matching • Fully remote work + flexible working hours • $750 work-from-home setup budget • Paid biannual in-person company summits • Quarterly $150 co-hanging stipend to meet up with coworkers • Monthly $100 health and wellness benefit • Generous paid family leave • Annual $1,200 learning & development stipend
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