Canals - Director of Revenue Operations

• Build & scale RevOps • Establish and own the RevOps function across systems, analytics, process, and enablement • Define priorities, operating rhythms, and roadmaps aligned to company growth goals • Lay the foundation for future team hiring (and manage early hires as we scale) • Create a culture of ownership, speed, and high standards • Own GTM systems & data • Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation) • Maintain clean data, clear account ownership, and structured pipeline hygiene • Design workflows, integrations, and automations that improve rep efficiency • Ensure data integrity across the full lead-to-revenue lifecycle • Drive GTM strategy & execution • Partner with leadership on segmentation, territory design, and pipeline strategy • Translate growth targets into clear operating plans, KPIs, and leading indicators • Build and run forecasting processes with high accuracy and fast variance analysis • Establish a consistent weekly, monthly, and quarterly business cadence • Analytics & insights • Build dashboards and reporting that leadership trusts for decision-making • Deliver clear insights on pipeline health, conversion, and revenue performance • Identify bottlenecks and recommend data-driven improvements across the funnel • Process & alignment • Standardize and document the lead-to-customer journey • Implement scalable pipeline governance and stage definitions • Drive cross-functional alignment across Sales, Marketing, and CS • Ensure new processes are adopted and measurable • Commissions & performance • Design and administer commission plans and incentive structures • Ensure commissions are accurate, transparent, and paid on time • Support compensation planning aligned to company goals