Canals - Director of Revenue Operations
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Requirements
• Typically, 5–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies • Track record of building or scaling RevOps functions (systems, process, and analytics) • Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting • Familiarity with operationalizing AI for GTM teams • Experience running forecasting and pipeline analytics with executive-level visibility • Strong operator mindset and comfortable being both strategic and hands-on • High ownership, detail-oriented, and biased toward action • Experience working closely with founders or executive teams • Experience with commissions tools and compensation design
Responsibilities
• Build & scale RevOps • Establish and own the RevOps function across systems, analytics, process, and enablement • Define priorities, operating rhythms, and roadmaps aligned to company growth goals • Lay the foundation for future team hiring (and manage early hires as we scale) • Create a culture of ownership, speed, and high standards • Own GTM systems & data • Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation) • Maintain clean data, clear account ownership, and structured pipeline hygiene • Design workflows, integrations, and automations that improve rep efficiency • Ensure data integrity across the full lead-to-revenue lifecycle • Drive GTM strategy & execution • Partner with leadership on segmentation, territory design, and pipeline strategy • Translate growth targets into clear operating plans, KPIs, and leading indicators • Build and run forecasting processes with high accuracy and fast variance analysis • Establish a consistent weekly, monthly, and quarterly business cadence • Analytics & insights • Build dashboards and reporting that leadership trusts for decision-making • Deliver clear insights on pipeline health, conversion, and revenue performance • Identify bottlenecks and recommend data-driven improvements across the funnel • Process & alignment • Standardize and document the lead-to-customer journey • Implement scalable pipeline governance and stage definitions • Drive cross-functional alignment across Sales, Marketing, and CS • Ensure new processes are adopted and measurable • Commissions & performance • Design and administer commission plans and incentive structures • Ensure commissions are accurate, transparent, and paid on time • Support compensation planning aligned to company goals
Benefits
• Real-world impact: your work improves global supply chains, saving customers time and reducing waste. • Real-world impact: • Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably. • Strong engineering culture: • Culture of ownership: moving fast while putting quality first. • Culture of ownership: • Remote-first, flexible work environment across North and South America. • Remote-first, flexible work environment • Stellar product-market fit with tons of customer love. • Stellar product-market fit • All star team with diverse backgrounds to collaborate with and learn from. • All star team
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