sophos - Senior Director, Engineering- X-Ops Platform
Requirements
• Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities • Experience with organisational design, operating cadence, and change management in a complex engineering organisation • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches • Comfort working with technical teams and/or technical concepts • Experience improving processes, introducing new ways of working, or leading small change initiatives • Experience with AI-assisted productivity or development tools in a professional setting • Ready to Join Us?
Responsibilities
• Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement) • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations. • Actively drive responsible AI adoption within the organisation: • Establish guidance, guardrails, and enablement for approved AI tools and workflows • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders • Cyber Security background and acumen • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality
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