fleetpulse - Quality Control Field Technician (Contract)

• Perform product hardware installations for first fit “pilot” customers and projects requiring travel up to 90% monthly. • Self-manage what is needed for each job: inventory, tools, travel, and familiarity of products to be an expert on hardware installation and performance. • Perform software-to-hardware commissioning and firmware updating to manufacturer specifications. • 2. Field Inspections and Testing: • Perform field inspections on materials, products, and processes to verify quality and compliance with regulatory standards, specifications, and client requirements. • Conduct routine testing (e.g., visual inspections, measurements, sample collection, etc.) on-site to monitor product quality and identify potential issues early in the process. • Document and report any deviations from product quality standards and escalate them to the appropriate personnel. • 3. Quality Assurance: • Ensure trailer manufacturer activities adhere to product safety and quality protocols. • Monitor trailer production processes to ensure product compliance with quality control procedures, standards, and industry best practices. • Assist in performing corrective actions or recommend improvements when non-conformities are identified. • 4. Data Collection and Reporting: • Record and maintain accurate, up-to-date field data, test results, and inspection reports in the company’s database. • Prepare daily, weekly, and monthly reports summarizing product findings, trends, and any issues discovered during inspections. • Compile statistical analysis and make recommendations for product quality improvements. • 5. Client Interaction: • Serve as the primary point of contact for clients during on-site quality control activities. • Provide exceptional customer service by addressing client questions and concerns regarding quality or compliance issues. • Ensure that client specifications are met and document any changes or modifications needed during the project. • As needed, train customer resources to be able to perform QC activities themselves. • 6. Equipment Calibration and Maintenance: • Ensure all testing equipment is calibrated and properly maintained for accurate field testing. • Conduct routine checks and troubleshooting of equipment to ensure functionality. • 7. Compliance and Safety: • Adhere to all safety standards and protocols while on-site to ensure a safe working environment for oneself and others. • Ensure compliance with local, state, and federal regulations related to quality control and testing processes. • 8. Training and Support: • Provide training and guidance to FleetPulse Support Team, ensuring they understand quality control procedures and the performance and expectations of the product. • Provide input on installation documentation. • Stay updated on new QC techniques, industry trends, and regulations by attending relevant training and professional development activities. • High school diploma or equivalent. • Proven experience in quality control, field inspections, or related technical field. Minimum five years. • Strong understanding of vehicle hardware aftermarket installations, product fit/form/function quality, CAN/J1939 signal decipher, and electronics testing. • Familiarity with trucking industry trailer operations and safety specifications. • Ability to interpret technical documents, engineering drawings, and recreate them with provider approval. • Basic knowledge of calibration and maintenance of testing equipment and tools. • Excellent written and verbal communication skills. Proficient with Microsoft Office programs or equivalent methods to record and report jobs. • A positive, can-do, solutions-oriented attitude. • Self-motivated drive to relentlessly problem solve and resolve stakeholder issues. • Certification in quality control, such as Six Sigma or ISO 9001. • Certifications in commercial vehicle diagnostics, such as ASE, SAE or TMC. • Work Environment: • The QC Field Technician will be required to work in various environments including construction sites, manufacturing plants, or client locations. This role involves frequent travel (up to 90% monthly) across the U.S. with extended hours depending on project requirements. QC Field Technician physical requirements: • Ability to work in outdoor environments, exposed to various weather conditions. • Ability to lift and carry equipment up to 50 lbs. • Must be able to stand, bend, and walk for extended periods during site inspections. • Comfortable with performing physical tasks and working at heights (if applicable). • Limitations and Disclaimer: