Hometap - National Escrow Assistant

Remote$60k - $65k+ Equity1mo ago

Remote WW Insurance Securities Sales Agent Quality Control Documentation Microsoft Office

Requirements

• A minimum of one year of experience in title or escrow • Strong problem solver, comfortable working cross-functionally to identify and troubleshoot questions • Excellent verbal and written communication skills, comfortable communicating with customers via phone and email • Comfort working in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners • A high degree of organization, while maintaining the flexibility to reprioritize quickly • Self-motivated and capable of managing tasks autonomously • Technical aptitude: proficient in Microsoft Office and Google Suites, and comfortable learning new systems • Fluency with escrow and title software, ideally Qualia • The salary range for this role is $60,000 - $65,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.

Responsibilities

• Title Clearance: Take ownership of clearing title requirements in preparation for closing, which includes ordering payoff demands, tracking down lien releases, and obtaining necessary signed affidavits. • Title Clearance: • Client Communication: Serve as a primary point of contact, maintaining proactive and clear communication with clients from the initial title distribution all the way through to closing preparation. • Client Communication: • External Title Coordination: Act as the main liaison and maintain consistent communication with external title companies on transactions where title insurance is not handled in-house. • External Title Coordination: • Document Review & Quality Control: Meticulously review signed closing documents for accuracy and completeness. Coordinate directly with notaries to efficiently manage and execute any necessary corrections on signed documents. • Document Review & Quality Control: • Escrow & Financial Support: Support Escrow Officers throughout the escrow lifecycle, including actively assisting with file balancing and ledger management when needed. • Escrow & Financial Support: