Sharebite - Enterprise Restaurant Account Manager
Requirements
• Proven Track Record - minimum 2-4+ years experience, ideally in an account management or client service-related role. • Personable & Professional - you're articulate, straightforward & engaging. You have a service mindset and enjoy helping to solve customer problems. • Handle the Big Picture and the Small Details - you have a keen focus on the little things that matter to our customers and partners and an eye to the big picture looking to create new ways to add to existing partnerships • Exceptional Communicator - you are the voice of Sharebite for our restaurant partners, you communicate effectively both externally (with restaurant owners & management) as well as internally (with your teammates and other key stakeholders) • Great Project Manager - you can develop detailed joint business plans with our largest enterprise partners and consistently deliver above expectations • Collaborative Team Player - you value working hard and supporting your team, you take pride in doing an exceptional job and you’re the first to high-five a teammate when they do too. • Organized Efficiency - you have no problem managing several tasks and tend to have high “bandwidth” to take on multiple responsibilities, you’re comfortable with ambiguity and working in a rapidly evolving environment. • Startup Hustle and Energy. Take ownership of Sharebite growth, do whatever it takes to get the job done, delight our restaurant partners, particularly in a fast-paced LiveOps environment. • Proficiency in Salesforce • Project Management skills • Basic query building (SQL) • Experience within the food tech space
Responsibilities
• Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Sharebite users • Develop plans in conjunction with your partners to grow their business through adding locations or growing same-location sales • Use your analytical abilities combined with operational rigor to build tools and processes to drive forward partnership KPIs • Work closely with stakeholders on internal teams to solve problems and ensure that feedback received is utilized in improving our product and operations • Proactively maintain high touch communication channels with partners via email, phone, and face-to-face meetings • Execute multi-session onboarding and training sessions • Clearly communicate the value of Sharebite to show ongoing ROI to your growing portfolio of high value restaurant partners • Execute account strategies and plans to maximize account growth • Drive multi-location contract management through discussion, negotiation, contract changes, and execution
Benefits
• At Sharebite, we're passionate about our mission to alleviate hunger and inspire employees to connect their work to a larger purpose. We know being well fed is an essential ingredient for employee wellbeing, team performance, and company culture - we've seen the results! Sharebite is proud to have been recognized as Inc. Magazine's Best in Business, Fast Company's Best Workplaces for Innovators, and Inc 5000's Fastest Growing Companies. • If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT