Cloudflare - Trust & Safety Investigator II, Singapore

• You have 3-5 years of anti-abuse or support escalations experience at an Internet Service Provider or hosting provider • Demonstrate working knowledge of DNS and how the Internet works • You’ve worked with lawyers, and legal teams on document production requests. • You’ve interacted with law enforcement individuals and agencies. • Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor • You have excellent written and verbal communication skills • You have a strong anti-abuse and/or support escalation background • Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks • Experience with the legal considerations related to hosted material (notice & takedown). • Familiarity with DMCA (Digital Millennium Copyright Act), copyright, and trademark issues. • Experience working with Security teams, specifically around threat identification and disruption. • Experience in compliance, sanctions, and similar regulatory regimes • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.