credo.ai - Product Manager, AI Solutions
Requirements
• 4+ years of product management experience, including shipping at least one LLM-powered feature to production. • Practical understanding of how LLM products work: prompting, retrieval, agents, evals and their failure modes. • Experience turning research or prototypes into products customers pay for. • Clear, concise writing. You can explain a model's limits to an executive and to an engineer. • Comfort owning outcomes with a small team in a startup environment. • Background in AI governance, risk, compliance or policy (EU AI Act, NIST AI RMF, ISO 42001). • Experience with knowledge graphs, regulatory content or enterprise search. • Experience with vendor or third-party risk management. • Experience at a Series A–C company navigating ambiguity and resource constraints. • Preferred location: San Francisco, CA
Responsibilities
• Own the roadmap for our AI solutions, with clear monthly and quarterly outcomes. • Own product metrics for AI solutions, including assistant activation, completion rate, recommendation acceptance, time saved, AI quality/eval pass rates and feature retention. • Take prototypes through defined stages to platform capability: validated, beta, generally available. • Ship AI-powered governance intake: a user describes an AI use case, and the platform fills in the assessment, asks follow-up questions and assigns a risk tier. • Turn our knowledge graph into recommendations customers act on: which controls apply, which regulations matter, and what to do next. • Define how we measure AI quality: evals, acceptance thresholds, and when a feature is good enough to ship. • Partner with Sales, Marketing and Customer Success on packaging, pricing, positioning and launch. • Talk to customers every month and bring their language back into the roadmap. • WHAT HANDS-ON MEANS HERE • You prompt, test and break our AI features yourself before customers do. • You write eval criteria and review sample outputs, not just the PRD. • You build quick prototypes with AI coding tools to test an idea before engineering time is spent.
Benefits
• The expected base salary range for this position is $160,000-180,000 USD. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. • LOCATION & REMOTE CULTURE • While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values. • Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. • Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. • Unlimited PTO: Credo AI has unlimited time off to support our employees • Generous Parental Leave: We offer up to 12 weeks of paid parental leave. • 401(k) plan for employees (US only)
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