Grafana Labs - Engineering Manager, Identity and Access
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Requirements
• A strong software engineering background, ideally including work in backend systems using Go, sufficient to engage credibly in technical design discussions and challenge engineers toward strong decisions. • Familiarity with authentication and authorization concepts: OAuth 2.0, SAML, RBAC, OIDC, JWT…. You do not need to be a security expert, but you should be comfortable reasoning about identity and access problems. • Solid understanding of distributed systems principles: scalability, fault tolerance, consistency, and observability. • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and communicate risks and timelines clearly. • Deeply customer-focused, consistently grounding technical decisions in real-world user and admin impact. • Comfort with AI-assisted tooling. We expect you to be curious and comfortable using AI-powered tools, ideally with practical experience integrating them into a team's workflow. • Strong mentoring and leadership skills • Experience working in security-critical environments • Experience contributing to or maintaining open source projects • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)
Responsibilities
• Manage and grow a team of distributed engineers, conducting regular 1:1s and providing consistent feedback to support each person's performance and career development. • Partner with product management and engineering leadership to shape the IAM roadmap, balancing security requirements, platform needs, and customer impact. • Guide the team through the full project lifecycle: from early design and scoping through delivery and post-launch iteration, ensuring high-quality and timely outcomes. • Collaborate closely with cross-functional partners including security, platform, cloud infrastructure, and the broader Grafana engineering organization to drive initiatives that span team boundaries. • Foster a team culture grounded in security-first thinking, technical rigor, and a respectful environment where people can do their best work. • Contribute to technical discussions, helping the team make strong architectural decisions on authentication flows and multi-tenant design. • As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. • We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). • What Makes You a Great Fit: • You take initiative, follow through, and can move work forward in a complex, security-sensitive problem space, even when not everything is fully defined. • Experienced in people management: conducting meaningful 1:1s, delivering candid feedback, supporting career growth, and navigating performance conversations. • You trust your reports to own execution. Your focus is setting direction, aligning on outcomes, and spotting risks early, not task-level oversight. You judge performance by impact and delivery, not process for its own sake. • Transparent and direct by default. You share organizational context with your reports and treat them as partners. You advocate clearly for your reports when they are not in the room. • You back your reports' decisions publicly, and escalate when needed to resolve cross-team conflicts. When priorities collide, you make the call or create a clear path to one; you do not leave your team to absorb the ambiguity alone. • Comfortable collaborating across time zones and cultures in a fully remote environment, using clear and empathetic communication to build trust and a supportive team environment.
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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