clair - Fraud Operations Specialist

• 1–3 years of experience in fraud operations, financial crimes, risk, or a related field. • Investigative mindset with the ability to assess the full picture of a case and make sound, well-documented decisions. • Comfortable working across multiple datasets and internal tools to complete fraud investigations and operational tasks. • Solid understanding of money movement mechanics (ACH, Card Rails, RTP) and consumer regulations (Reg E, NACHA, Reg Z). • Strong analytical skills — able to identify trends and patterns in data and communicate findings clearly and effectively. • Hands-on experience with data tools such as Excel, Google Sheets, Snowflake, SQL, or Tableau. • Excellent written and verbal communication skills with the ability to clearly articulate investigative findings and recommendations. • Hands-on experience with fraud monitoring and investigation tools such as Alloy, Sardine, Sift, or Unit21. • Prior experience in fintech, payments, lending, or embedded finance. • Familiarity with dispute resolution processes and chargeback workflows. • Additional Details • Location: While we are based in NYC, we are also open to remote candidates for this role who are based in US only. • Compensation: The annual base salary for this role is $73,000-$78,000. The base pay for this role is determined using many factors, such as education, skills and experience and is reflective of Clair Series stage and size. Base pay is only one part of Clair’s competitive total compensation package which includes equity, benefits and additional perks. The base pay range is subject to change and may be modified in the future. • Clair will only contact candidates from @getclair.com http://getclair.com email addresses. We will never ask for payments or sensitive personal information during the hiring process. If you happen to receive anything suspicious, please ignore it. • NEED MORE CONVINCING? • Apart from getting to work with our incredible team, here are some of the benefits you can expect when you join Clair: • Medical, Dental, & Vision Coverage, with option to extend to your family • Fully-paid parental leave • Company-sponsored 401k, HSA, and FSA • Unlimited vacation for salaried roles, generous PTO for hourly roles • Work from home setup allowance • Access to your earnings every day on Clair • Company-sponsored short-term and long-term disability insurance