checkout.com - Senior Engineering Manager
Requirements
• It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Responsibilities
• Lead a team centred on a .NET back end, with front-end and machine learning components, helping engineers establish and validate their understanding of technical architecture and design end-user-centric systems and tools. • Own predictable, high-velocity delivery — establishing healthy engineering practices, sensible estimation, and a smooth path from idea to production so the team ships consistently and sustainably. • Drive operational efficiency and reliability by automating processes — including monitoring and alerting — meeting SLAs/SLOs, reducing operational cost, and minimising toil to keep the team focused on high-value work rather t • Continuously improve delivery and operational metrics (e.g. cycle time, deployment frequency, change failure rate, and incident response), using data to identify bottlenecks and raises the bar over time. • Manage team engineers across various seniority levels and disciplines while staying hands-on when needed. Cultivate an inclusive environment where every team member feels they belong, and mentors them in both their career development and interpersonal skills. Make a good team great, and keep it great.. • Oversee quarterly execution of roadmap delivery, ensuring the team stays focused on the right priorities and manages efficiently through dependencies and cross-functional hurdles. • Collaborate across Engineering, Product, and Operations to deliver solutions for merchant and internal dispute use cases. • Build and strengthen relationships with engineers, managers, and people leads across multiple teams. • Operating in a highly regulated financial space, ensure compliance with a range of control frameworks — from internal stakeholders such as InfoSec and Internal • Audit, to external auditors, card schemes, and regulators. • Oversee the responsible use of machine learning and AI in dispute decisioning, leading the team to develop the infrastructure, tooling, and governance required to run models safely and at scale in production.
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