zilch - Director of Technical Programme Management
Requirements
• You'll bring significant experience leading complex technical programmes and TPM teams in a high-growth technology environment, alongside: • Senior influence. The ability to influence senior business and technology leaders from a position of trust and deep understanding. • Strategy into execution. A track record of turning ambiguous strategic priorities into successful delivery across multiple teams. • Technical credibility. Strong technical fluency and the credibility to engage as a peer with senior engineers and architects. • Sound judgement. Good instincts in difficult situations, and the ability to facilitate tough trade-offs to a clear decision. • Team leadership. A track record of building, managing and developing high-performing teams. • Clear communication. Excellent written and verbal communication, including at executive level. • Data-driven thinking. A data-driven approach to understanding and improving delivery and organisational performance. • Comfort with change. You're energised by speed, ambiguity and change, and you make good calls with imperfect information. • Curiosity about AI. A strong interest in applying AI and automation to how modern technology organisations operate. • Experience in fintech, payments or another regulated environment would be a strong advantage, particularly where compliance has been built into delivery from the start rather than added afterwards. • Professional Memberships. • Learning Suite for e-courses. • Internal Training Programmes. • FCA & Regulatory training.
Responsibilities
• Lead our most critical programmes • Strategy and execution end to end. Lead Zilch's most complex, business-critical technical programmes across multiple teams, systems and functions. • Turn priorities into a plan. Translate company and technology priorities into clear outcomes, roadmaps, milestones, dependencies and measures of success. • Create clarity from ambiguity. Bring structure to problems where the solution, technical approach or route to delivery isn't yet obvious. • Drive clarity on priorities and trade-offs. Give leaders and teams a reliable view of what will land, when, what is at risk, and what decisions/trade-offs are required and what they need to resolve competing demands and make decisive choices. • Shape how we work • Champion ownership and pace. Build a high-trust culture where teams move quickly, own their outcomes and stay focused as priorities and constraints change. • Empower teams to decide. Set clear ownership and accountability while preserving autonomy. Push decisions to the lowest sensible level, and escalate quickly when alignment or intervention is needed. • Instil a bias for action. Lead by example in making reversible decisions quickly, learning fast and adapting as you go. • Build strong cross-functional partnerships. Align Product, Engineering, around shared outcomes, always optimising for Zilch rather than any single function.
Benefits
• Pension scheme. • Death in Service scheme. • Income Protection. • Permanent employees enjoy access to our Share Options Scheme. • 5% back on in-app purchases. • £200 for WFH Setup. • Health & Wellbeing: • Private Medical Insurance including; • GP consultations (video, telephone or face-to-face). • Prescribed medication. • In-patient, day-patient and out-patient care. • Mental health support. • Optical, dental & audiological cover. • Physiotherapy. • Advanced cancer cover. • Menopause support. • Employee Assistance Programme including: • Unlimited mental health sessions. • 24/7 remote GP & physiotherapy. • 24/7 helpline for emotional & practical support. • Savings & discounts on everyday shopping. • 1:1 personalised well-being consultations. • Gym membership discounts. • Family Friendly Policies: • Enhanced maternity pay. • Enhanced paternity pay. • Enhanced adoption pay. • Enhanced shared parental leave. • Learning & Development: • Hybrid working: office-based Monday, Wednesday, and Thursday; remote working Tuesday and Friday • Casual dress code. • Workplace socials. • Healthy snacks.
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