drata - Solutions Architect - APAC
Requirements
• 8+ years of post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS. • Demonstrated success leading complex, end-to-end enterprise implementations. • Customer-facing experience with excellent written and verbal communication skills; comfortable presenting, training, and debugging with both technical and executive audiences. • 5+ years in security, compliance, GRC, or a related field is preferred. • Hands-on experience with AI-powered tools or platforms, ideally applied to compliance or GRC workflows. • Experience with cloud platforms such as AWS, GCP, or Azure; REST APIs and JSON; and scripting or development with technologies such as JavaScript, TypeScript, React, Python, Bash, Shell, or Unix. • Experience partnering cross-functionally with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams. • Based in, or able to work hours aligned with, the APAC region. English fluency is required; additional regional languages are a plus. • Familiarity with APAC regulatory, data residency, or market requirements is a plus. • How we support you: • At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. • Explore how we invest in your Life at Drata https://drata.com/about/life-at-drata?utm_source=chatgpt.com.
Responsibilities
• Own a portfolio of APAC enterprise customers as their primary technical point of contact. • Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness. • Build trusted relationships with senior customer stakeholders and translate business, security, and compliance requirements into scalable solutions. • Monitor customer health, usage, renewal risk, and expansion opportunities; partner with Customer Success to address risks proactively. • Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues. • Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows. • Deliver training, workshops, QBR technical insights, documentation, and self-service guidance that increase customer adoption and independence. • Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing clear technical remediations. • Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements. • Share APAC customer trends and best practices across Customer Success and the broader company through enablement and technical documentation.
Benefits
• At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: • Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. • Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. • A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. • Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. • A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here https://drata.com/about/careers/life and follow us on LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all for company news, employee stories, and career updates.
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