deaa6ad2-d184-436b-b69e-17f761da1d94 - Senior Data Analyst I, Medical Affairs
Requirements
• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you • You are an early adopter of AI and automation tools, you actively experiment with LLMs, AI-assisted analytics, and emerging tooling to accelerate your work and surface insights faster. • You have 5+ years of working experience working with data, data visualization, and dashboarding tools • You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools • You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members • You have strong user empathy - you are curious and collaborative, working closely with stakeholders to deeply understand their core challenges and translate them into data solutions that meaningfully improve their ability to operate. • You have experience working with Omni, Hex or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards • You focus on impact, finding the things you can deliver that provide the most value for your stakeholders • You are humble, highly motivated, and thrive in fast-paced environments • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact • You have a passion for successfully navigating ambiguous problem areas and learning new approaches • You are comfortable working in a fast paced environment and navigating changing priorities with multiple stakeholders.
Responsibilities
• Partner with the Medical Affairs team to define, refine, and evolve key metrics and KPIs as the program scales across new conditions and services. • Build, document, and maintain dashboards and data visualizations in business intelligence tools (ex: Omni & Hex) that empower non-technical users to monitor clinical outcomes and provider quality. • Conduct exploratory and ad-hoc analyses to answer emerging business and clinical questions. • Identify trends and gaps in clinical improvement & initiatives and recommend opportunities for improvement based on data-driven insights. • Support data integrity efforts by contributing to dbt models and ensuring consistent, scalable data structures across Medical Affairs. • Partner with data, product, and engineering teams to ensure the Medical Affairs team has access to the necessary data sources for comprehensive reporting. • Serve as a data advisor and thought partner for Medical Affairs leadership, proactively shaping how success is measured and informing future strategic initiatives. • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes. • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver. • Ensure accurate and consistent reporting and documentation of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business. • Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency. • Utilize an AI-forward approach, understand key machine learning concepts, and analyze data derived from these technologies to drive clinical and operational insights. • Lead meetings with stakeholders on a consistent cadence to update them on the status of work and bandwidth along with sending timely updates on communication channels including (but not limited to) Jira tickets and Slack. • Develop tools and analyses that enable the teams you work with to hit their own KPIs - you’re successful when you help your team be successful! • Reduce the amount of time teams spend manually pulling data to inform decisions • Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive. • Contribute to our foundational data model by adding additional fields and tables according to our data style guide
Benefits
• Note: We have even more benefits than listed here https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical https://www.onemedical.com/membership/ accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom https://www.noom.com/, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot https://springhealth.link/jd-2023-07-carrotbenefit, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub https://springhealth.link/jd-2023-07-gympassbenefit, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons https://www.brighthorizons.com/, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes. • Not sure if you meet every requirement? Research shows https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907 that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive https://www.springhealth.com/careers. If this role excites you, we encourage you to apply. • Our privacy policy: https://springhealth.com/privacy-policy/
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