harmattan-ai - MENA Engagement Manager
Requirements
• Experience as Sales Engineer, Program Manager, Customer Success Manager, or similar in UAV, robotics, defense, or complex systems • Proven track record in technical pre-sales, system deployments, or OEM integrations • Strong ability to operate across integrated hardware and software systems • Complex Project Management: Avid learner with a demonstrated capacity to handle large-scale, complex projects – offering innovative solutions and leading teams to deliver outstanding results. • Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality. • Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives. • Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence. • UAV pilot license strongly preferred • High willingness to travel across MENA (significant field presence required) • We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
Responsibilities
• Lead and execute technical demonstrations aligned with active tenders and customer requirements • Act as the primary technical interface for customers, partners, and OEMs • Translate operational needs into end-to-end system solutions (mission profiles, architectures, workflows) • Drive OEM integrations with primes, manufacturers, and strategic partners • Support Sales in high-impact deals and tender processes • Act as an escalation point for complex technical issues and deployments • Drive the development and structuring of Solution Partner and OEM programs (frameworks, tiers, support models) • Continuously improve and standardize demonstration workflows, tools, and demo kits to ensure repeatability and quality • Maintain competitive benchmarking and deliver structured market insights • Capture and relay field feedback and customer insights to Product and Engineering to influence roadmap decisions • Ensure readiness and execution of field deployments, logistics, and system delivery • Collaborate cross-functionally with Sales, Product, Engineering, and Logistics
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