LTS - Technical Product Manager
Requirements
• Bachelor’s degree in business, Engineering, or a related technical discipline; or 10 years of relevant experience in lieu of degree. • 15 years in IT/software product management including experience driving product strategy, roadmap execution, backlog management, and customer centric feature delivery. • Hands on experience across the SDLC using Agile/SAFe methods, with strong exposure to prioritization, stakeholder communication, and value-based decision making. • Strong facilitation and executive ready verbal/written communication. • Proven planning, prioritization, and time management across multiple concurrent products or initiatives. • Proficiency with MS Office (Word, Excel, PowerPoint), SharePoint, and Teams; familiarity with Jira (epics/stories, workflows, dashboards). • Analytical, detail oriented; produces accurate, high quality deliverables. • Experience with governance, performance metrics/AQL tracking, and program level reporting. • Servant leadership, stakeholder engagement, and conflict management skills. • Ability to document requirements and recommend practical, customer focused technical and product management approaches. • Understanding of VA Healthcare IT products/processes, including exposure to VA/EHR interoperability environments where applicable. • Certifications: PMP, Certified Scrum Master (CSM), and/or SAFe. • Jira: Advanced user proficiency with Jira Software (boards, epics/stories, workflows); strong JQL for queries/filters and dashboard creation with gadgets/reports • DevSecOps & CI/CD: Familiarity with pipelines, release orchestration, and change management. • Lean/Lean Six Sigma: Exposure to process improvement tools and techniques. • VA/EHR Ecosystem: Experience with VA environments (e.g., VistA), REST APIs, and InterSystems products (Cache, IRIS, FHIR ODS, HealthShare/Health Connect). • Tooling: GitHub and Visio; experience with SNOW for intake/change workflows. • Cloud: Exposure to cloud hosted software projects (e.g., AWS). • Analytical: Strong qualitative/quantitative skills; comfort with fast turn data calls. • AI: General Understanding of Agentic AI concepts and how autonomous AI Agents can support workflow automation and decision making.
Responsibilities
• Own and continuously refine JLV’s Product Strategy, Vision, and Roadmap. • Conduct frequent meetings with clinicians, business owners, and end users to gather insights and understand needs. • Represent the product across VA interoperability discussions. • Maintain, prioritize, and refine the Product Backlog; ensure alignment to roadmap and evolving customer needs. • Ensure every feature has a clear benefit hypothesis and acceptance criteria. • Translate cross functional requirements into epics that can be delivered within one Program Increment. • Partner with all team members and stakeholders to ensure backlog readiness, sequencing, and capacity balancing. • Support continuous delivery flow through program and team backlogs. • Present product vision, roadmaps, and milestones during PI Planning. • Participate in or lead, PI planning, System Demos, Inspect & Adapt sessions. • Maintain product artifacts: user flows, journey maps, release notes, roadmaps, and decision logs. • Ensure product activities align with VA policy, budget constraints, and strategic modernization goals. • Integrate ISO responsibilities when applicable (security, compliance, risk alignment) referencing enterprise guidance.
Benefits
• LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.
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