toptal - Talent Network: Senior Project Leader
Requirements
• 5+ years of experience in project management or operations in high-intensity environments (consulting, startups, data/AI, or similar) • Proven ability to manage complex workflows and distributed teams • Strong communication skills with the ability to navigate ambiguity and interpersonal complexity • High attention to detail combined with speed and execution focus • Comfortable operating under pressure with shifting priorities • Demonstrated ability to build and improve processes proactively • Projects often require rapid ramp (e.g., onboarding large contributor groups in days) • Work involves tight timelines, high expectations, and constant iteration • The role is execution-focused, with accountability for delivery, not strategy • Start as an individual contributor owning multiple projects end-to-end • Expand into broader delivery ownership, operational leadership, or platform-level impact
Responsibilities
• Project Setup & Launch • Stand up new projects end-to-end across client and talent environments • Create clear, structured briefs, workflows, and instructions • Ensure talent is properly vetted, trained, and ready to execute • Confirm all assets, tooling, and access are in place prior to launch • Drive rapid onboarding in time-sensitive, high-pressure scenarios • Day-to-Day Execution • Own daily operations across multiple concurrent projects • Maintain alignment across clients, talent, and internal teams • Manage communication across stakeholders with clarity and responsiveness • Handle sensitive or complex interpersonal situations with professionalism • Ensure consistent delivery against quality, timeline, and SLA expectations • Reporting & Financial Tracking • Deliver regular internal and client-facing reporting • Track project performance across quality, throughput, and timelines • Own financial visibility including billing, invoicing, and cost tracking • Identify risks or variances early and take corrective action • Process Improvement • Identify gaps and inefficiencies in workflows and execution • Build and implement improved processes, not just follow existing ones • Drive continuous improvement across project operations and delivery models • Partner with product, QA, and operations teams to scale best practices • Maintain a high standard of rigor and follow-through in driving change • Process Improvement
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