DRW - Assistant Workplace Manager

• Oversee front desk operations, including management of reception services • Support employee experience initiatives such as wellness programs, workshops, and in-office amenities • Support the Catering & Events Specialist with event execution as needed (set up/tear down of large-scale events) • Act as a primary point of contact for employee workplace requests and inquiries • Maintain high standards for office presentation, amenities, and overall environment • Assist with onboarding and offboarding processes • Provide ad hoc support to the Catering Team for office food program • Facilities & Vendor Management • Occasional flexibility required for on-call support, as well as early morning or evening work related to projects and installations. • Coordinate with building management, security, cleaning, and maintenance vendors • Manage and track maintenance requests, including HVAC, lighting, and plumbing • Support workplace related construction and renovation projects in partnership with project managers • Monitor workplace related budgets and expenses • Space & Workplace Planning • Support office space planning, seating arrangements, and internal moves • Maintain accurate space management systems and workplace data • Review capacity and utilization data to optimize workspace efficiency • Safety & Compliance • Safety & Compliance • Support emergency preparedness programs, including fire drills and evacuation procedures • Assist with badge access control management and reporting • Ensure workplace policies and procedures are up to date and followed • Administrative & Team Support • Provide administrative and operational support to the Workplace team • Assist in developing and improving workplace processes and standard operating procedures • Support internal communications related to office operations and building updates • Contribute to workplace reporting, surveys, and continuous improvement initiatives • 5+ years of experience in workplace operations, facilities, or office management • Strong organizational and multitasking skills with attention to detail • Demonstrates strong initiative and proactively identifies opportunities to improve workplace operations and employee experience • Excellent communication and interpersonal skills • Ability to manage multiple priorities in a fast-paced environment • Experience working with vendors and cross-functional teams • Proficiency in workplace tools and systems is an asset (ServiceNow, SharePoint, Slack, Excel, Building Management Ticketing Systems, Access Management Systems, etc.) • Strong written and verbal communication skills. • Bachelor’s degree or equivalent higher education qualification • For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice. • California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice. • #LI-AA1