Clover Health - Director, Workforce Management

• Build a clear baseline of the CCV workforce funnel and translate the 2027 growth target into a measurable workforce plan spanning recruiting, onboarding, training capacity, clinician readiness, and attrition. • Identify the biggest risks and bottlenecks in the ramp and establish the metrics, operating cadence, and accountability needed to address them. • Establish a predictable recruiting-to-readiness operating model, including scalable onboarding cohorts, preceptor capacity, and clinical leadership support. • Launch workforce dashboards and performance-management routines that enable leaders to anticipate capacity gaps, manage performance, and increase clinician onboarding volume without sacrificing quality. • Help CCV reach its clinician-capacity goals ahead of the 2027 AEP cycle through a sustainable, data-driven approach to hiring, onboarding, and performance. • Build repeatable workforce-management capabilities that can extend beyond CCV to support In-Home Care and other Clover Care Services programs. • You should get in touch if: • You have built or led workforce planning, capacity management, clinical operations, field operations, or another complex people-scaling function where success depended on turning ambitious growth targets into an executable operating plan. • You are comfortable owning the full workforce funnel—from recruiting demand and hiring pace through onboarding, readiness, productivity, performance, and attrition. • You know how to scale a high-touch operating model without sacrificing the quality, judgment, and human support that made it successful. • You are highly analytical and can turn workforce data into useful forecasts, metrics, dashboards, and decisions. • You know how to balance productivity with quality, accuracy, and member experience when defining and managing performance. • You are an effective cross-functional operator who can create alignment and accountability across clinical leaders, recruiters, operators, analysts, and executives. • You are comfortable moving between strategy and execution and thrive in environments where the operating model is still being built. • You bring experience scaling distributed clinicians, field teams, home-based care, or another operationally complex healthcare workforce.