Adyen - Compliance Officer - Financial & Data Integrity Programs
Requirements
• We are looking for a highly organized, analytically minded, and commercially aware individual to join our Schemes Compliance team as a Compliance Officer for our Financial Integrity pillar. This role is focused on supporting the governance, oversight, and continuous improvement of card-network programs related to fraud, disputes, chargebacks, and merchant financial integrity. • You will work across Payments Compliance, Risk, Operations, Product, Legal, and regional stakeholders to help ensure network program requirements are clearly defined, consistently implemented, and well-governed across the organization. This role is ideal for someone who thrives in structured program environments, is strong in follow-through and stakeholder coordination, and enjoys turning complex network obligations into scalable compliance processes. • 5+ years of experience in program management, compliance, risk, operations, payments, or similarly cross-functional roles. • Strong organizational skills and attention to detail, with the ability to manage multiple workstreams, deadlines, and stakeholders at once. • Experience working in payments, fintech, financial services, or another regulated environment is strongly preferred. • Familiarity with card-network monitoring programs, dispute and chargeback frameworks, fraud-related compliance obligations, or merchant-risk governance is a plus. • Strong written and verbal communication skills, with the ability to synthesize complex requirements into clear actions, documentation, and updates. • Demonstrated ability to manage structured programs with many dependencies and drive progress without direct authority. • Experience with program governance, remediation tracking, documentation, or internal control frameworks is strongly preferred. • A practical, process-oriented mindset with strong follow-through and a bias toward scalable, well-controlled solutions. • Exposure to disputes, chargebacks, fraud monitoring, or network compliance work is a plus. • Ability to think both strategically and operationally, balancing business needs with program and control expectations. • Our Diversity, Equity and Inclusion commitments • Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. • Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! • What’s next? • Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. • This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Responsibilities
• Lead and coordinate program-management activities across the Financial & Data Integrity remit, including remediation tracking, program documentation, stakeholder coordination, and continuous-improvement initiatives for card-network monitoring and data-security programs. • Support the governance and execution of relevant card-network programs, including fraud, dispute, chargeback, transaction-data, data-security, breach, and financial-recovery requirements. This may include programs such as ECP, ECM, VAMP, PCI, VEP, C-VEP, DIMP, GCAR, VARS, DISC, and related network obligations. • Maintain program plans, trackers, milestones, action logs, issue registers, and evidence repositories for ongoing initiatives, escalations, monitoring programs, and remediation workstreams. • Coordinate cross-functional follow-up on transaction-data quality issues, inaccurate or incomplete data fields, formatting or processing errors, threshold breaches, open findings, remediation plans, and other network compliance obligations. • Support oversight of fraud, dispute, and chargeback-related compliance obligations, including monitoring-program governance, reporting, escalation handling, merchant or portfolio remediation, and documentation. • Support cardholder-data security and breach-related compliance activities, including requirements tracking, validation support, issue management, financial assessments or recoveries, remediation coordination, and follow-up actions. • Translate card-network requirements into clear internal policies, procedures, operating playbooks, control artifacts, and stakeholder actions that can be implemented consistently across regions and teams. • Prepare concise updates and materials for leadership reviews, internal governance forums, audits, regulatory or network discussions, and other senior stakeholder engagements as needed. • Build and maintain documentation, playbooks, operating procedures, and control evidence that improve consistency, transparency, accountability, and audit readiness across the Scheme Compliance organization. • Identify recurring issues, control gaps, process inefficiencies, or inconsistent practices; propose and help deliver scalable improvements in partnership with Compliance, Risk, Legal, Product, Engineering, Commercial, and Operations. • Help standardize how Adyen manages scheme-integrity obligations globally, improving visibility, ownership, timely execution, and defensibility across fraud, dispute, data-integrity, data-security, and financial-integrity programs.
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