360learning - Head of GTM Systems & AI

• Know the team, the stack, and the cross-functional leaders and teams you’ll partner with • Understand the main business challenges and opportunities for each GTM function • Own the team's current quarterly objectives and the routines that keep them visible. • Have taken one major cross-functional change from plan to done • Own the full vendor-renewal cycle across the commercial stack • Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. • Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. • Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio • Show, in numbers, the capacity the commercial organization reinvested because of what the team built. • Have a development path agreed with each member of the team. • Have the team recognized as the company's reference for AI-native operations • ## The Skill Set • 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. • Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. • Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. • Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. • You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. • You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. • Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. • Run vendor evaluations end to end • Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. • Fluent English (US/UK) / B2 level or equivalent (FR). • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L