Zuora - Sr Customer Solution Engineer
Upload My Resume
Drop here or click to browse · PDF, DOCX, DOC, RTF, TXT
Requirements
• You don’t need to tick every box — we value potential, curiosity and mindset as much as experience. • potential, curiosity and mindset • 5+ years’ experience in Sales Engineering, Presales, Solution Consulting or Solution Architecture • Strong interest in — or experience with — SaaS, Cloud and enterprise technology • SaaS, Cloud and enterprise technology • Comfort translating technical concepts into clear, business-focused value conversations • Excellent presentation and communication skills, with confidence engaging both technical and non-technical audiences • Familiarity with subscription or recurring revenue models (or a desire to become an expert) • Experience working within a structured sales methodology (e.g. MEDDIC, Value Selling) • A general understanding of APIs and modern application architectures • Bachelor’s degree and/or relevant FinTech or enterprise software experience • Our Technology Environment • You’ll work alongside teams using modern, cloud-native technologies including: • Java, Spring, REST APIs, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS • Life at Zuora (#ZEOLife) • As a ZEO, you’re empowered to take ownership, think differently and make a measurable impact. We’re building an inclusive, high-performance culture where people can grow, learn and do the best work of their careers. • We support our people with: • Competitive compensation and performance-based incentives • Comprehensive health and wellbeing benefits • Generous, flexible time off plus company-wide year-end break • Fully paid parental leave • Learning & development stipend • Volunteering opportunities and charitable donation matching • Mental wellbeing resources and support • (Benefits may vary by country and will be discussed during the interview process.) • Flexible Working, Done Thoughtfully • Zuora teams are empowered to design ways of working that balance flexibility with collaboration. For this role, you’ll combine remote work with regular in-office collaboration in London at least 3 times per week helping you build strong relationships and maximise impact. • regular in-office collaboration in London • Our Commitment to Inclusion
Responsibilities
• Become a trusted Zuora expert through comprehensive onboarding and enablement across our products, solutions and use cases • Build strong technical relationships with customers and prospects, developing a deep understanding of their goals, constraints and operating models • Lead compelling product demonstrations and technical presentations for senior stakeholders, including C-level audiences • Design tailored, end-to-end demos aligned to each customer’s strategic objectives across multiple industries • Support complex enterprise sales cycles by securing technical wins, addressing objections and clearly differentiating Zuora’s value • Partner with Product and Solutions teams to influence roadmap priorities based on customer and market feedback • Own adoption and technical health across accounts, ensuring customers realise value and meet agreed KPIs • Own adoption and technical health across accounts, • Help shape commercial strategy and identify expansion opportunities across business units and use cases • Coordinate technical resources across Zuora and our partners to support successful outcomes • Contribute to RFPs/RFIs, field events, and customer references where appropriate • Support escalation management and collaborate cross-functionally to resolve issues and drive success • Travel within your territory as needed
Similar Jobs
No credit card. Takes 10 seconds.