Everpure - Global Configuration Manager
Requirements
• ServiceNow & Configuration Management Database (CMDB) Expertise: Comprehensive expertise in architectural modeling within the ServiceNow platform, with a deep command of CMDB infrastructure, the Identification and Reconciliation Engine (IRE), and Health Dashboards. • ServiceNow & Configuration Management Database (CMDB) Expertise: • Common Service Data Model (CSDM) Implementation: Demonstrated capability executing the CSDM framework to map technical architecture and asset infrastructure directly to business and technical services. • Common Service Data Model (CSDM) Implementation: • Data Modeling & Data Ingestion: Strong proficiency in relational database concepts, complex relationship modeling, and tool ingestion utilities including Discovery, Service Mapping, and Service Graph Connectors. • Data Modeling & Data Ingestion: • Integration Tooling Fluency: Hands-on familiarity establishing configuration management data flows using ServiceNow Discovery, Service Mapping, or multi-source (third-party) enterprise tool integrations. • Integration Tooling Fluency: • Strategic Influence & Communication Clarity: Exceptional capability to articulate complex technical data concepts, CMDB health metrics, and CSDM governance models clearly to technical teams, compliance auditors, and senior business leaders while driving global process adherence. • Strategic Influence & Communication Clarity: • In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. • WHAT YOU CAN EXPECT FROM US: • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. • Innovation • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! • Growth • Team: We build each other up and set aside ego for the greater good. • And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. • ACCOMMODATIONS AND ACCESSIBILITY: • Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview. • OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: • We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Responsibilities
• Drive Strategic Platform Maturity: Define and execute the comprehensive roadmap for CMDB and CSDM evolution across dual ServiceNow production environments, shifting the platform from an asset registry to a dynamic, service-aware ecosystem. • Drive Strategic Platform Maturity: • Establish Global Governance Frameworks: Found and lead the Configuration Control Board (CCB), defining rigorous enterprise standards for CI class ownership, lifecycle state rules, relationship guidelines, and exception handling. • Establish Global Governance Frameworks: • Architect Data Integrity and Controls: Design and implement automated health dashboards, data-quality safeguards, and proactive remediation workflows leveraging the Identification and Reconciliation Engine (IRE) to guarantee continuous data trustworthiness. • Architect Data Integrity and Controls: • Guarantee Regulatory and Audit Readiness: Define, monitor, and maintain configuration management controls that provide flawless, measurable audit evidence and change traceability for internal policies, security standards, and global compliance mandates. • Guarantee Regulatory and Audit Readiness: • Foster Cross-Functional Enablement: Orchestrate alignment between Asset, Change, and Security Management teams, translating complex data-modeling strategies into practical roadmaps (Epics/PIs) and training programs that maximize enterprise adoption. • Foster Cross-Functional Enablement:
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