fluidstack - Site Manager, Data Center Operations
Requirements
• Bachelor's degree in Engineering, Business, or Operations Management (or equivalent experience) • 5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employees • Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs • Deep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility management • Ability to travel up to 50% to provide onsite leadership, drive operational excellence, and support critical infrastructure initiatives across the data center portfolio. • 8+ years in datacenter operations with 4+ years managing large teams (10+ employees); • Experience at hyperscale providers or Tier III/IV facilities managing 50MW+ campuses • Experience with incident management, change management, vendor management, and operational excellence frameworks • Excellent communication and executive presentation skills with ability to influence senior leadership and cross-functional stakeholders • Data-driven decision maker with strong analytical skills; demonstrated ability to build, scale, and develop high-performing teams in fast-paced environments
Responsibilities
• Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career development • Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planning • Own 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidents • Ensure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teams • Drive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actions • Collaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectives • Champion process improvements, automation initiatives, safety programs, and environmental sustainability; lead change management and implement new processes, technologies, and operational models at scale
Benefits
• $247K – $317K • Offers Equity • To provide greater transparency to candidates, we share base pay ranges for all US-based job postings. Our compensation package includes base salary, equity for all full time roles, benefits, and, for applicable roles, commissions plans. • This range reflects a good-faith estimate based on the applicable pay scale, the range previously established for this role, the compensation of individuals currently in equivalent positions, and/or the budgeted amount for the position. Actual compensation may vary based on experience, qualifications, and other factors. • We welcome compensation discussions if this range doesn't meet your requirements. Outstanding candidates may be eligible for adjusted terms, plus meaningful equity that ensures you benefit directly from the company's long-term performance. • Total compensation may also include equity in the form of restricted stock units. • Please Note: we have set up limits for applications: • Candidates may not apply more than 2 times in any 100 day span for any job. • Candidates may not re-apply to the same role within 365 days if not presented with an offer. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Fluidstack is an in-person company (this is not a remote position). Please identify your preferred office location(s). • Buffalo, New York • New Lebanon, Indiana • Riverbend, Louisiana • Note: If you are based in California, please mark N/A • When providing your answer, please take into account additional time you’d like to take between leaving your current company and starting here. • Tell us about something you’ve built/done that you think is genuinely cool, big or small, work or personal. • You can select more than one option for how you heard about us. • Agency or Non-Fluidstack Recruiter • Fluidstack Recruiter • Fluidstack Website • Job Board (Indeed, Glassdoor, etc.) • Recruiting Event
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