BTSE - Head of Operations UAE
Requirements
• Proven track record of operations experience in financial services, fintech, or VASP. • Experience in a regulated environment with ownership of operational controls, policies and procedures. • Working knowledge of trading operations, payments, or client-facing operations workflows. • Familiarity with the UAE regulatory landscape, particularly VARA requirements, is strongly preferred. • Ability to meet VARA fit and proper requirements. • UAE resident or national,UAE-based or able to relocate. • Strong interpersonal communication and stakeholder management skills across internal teams, regulators and external partners.
Responsibilities
• Oversee daily operations across trading, payments, and client lifecycle. • Establish and maintain operational processes, controls, and monitoring frameworks. • Support licensing and act as a key point of contact for regulators, including VARA. • Ensure alignment with compliance, risk, and internal policies. • Identify and manage operational risks, including incident handling and escalation. • Collaborate with global teams and provide regular reporting to senior management. • Support hiring and build-out of the local operations function.
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