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Jobs/Senior Community Manager Role/Zscaler - Senior Manager, Solutions Consulting
Zscaler

Zscaler - Senior Manager, Solutions Consulting

Remote - Switzerland - Hybrid2mo ago
In OfficeSeniorEMEACybersecuritySoftwareSenior Community ManagerSolutions EngineerCoachingStorytellingCross-functional CollaborationCloseMentoring

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Requirements

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. • You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. • You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. • You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. • You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. • 8+ years enterprise pre-sales / solutions engineering experience (security, networking, cloud, or SaaS) across complex, multi-stakeholder deals • 5+ years leading and developing Sales Engineers (hiring, coaching, performance, career growth) • Proven ability to run the regional pre-sales motion: pipeline support, deal strategy, and forecasting partnership with Sales • Strong executive customer leadership: workshops, outcome-based storytelling, and clear communication to senior stakeholders • Deep security/networking foundation (e.g., Zero Trust, identity, secure connectivity, cloud security) with strong cross-functional collaboration and willingness to travel • Proven experience leading enterprise security/cloud pre-sales teams in a high-growth SaaS environment (multi-country/multi-market a plus) • Demonstrated ability to scale and develop an SE organization (hiring, onboarding, enablement, repeatable plays, career frameworks) • Deep domain expertise in Cyber Security with strong customer architecture and transformation credibility • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Responsibilities

• Own the end-to-end pre-sales motion and ensure the Sales Engineering team delivers consistently high-quality, value-based customer engagements that accelerate pipeline and close outcomes • Build a high-performing, engaged SE team through coaching and 1:1s, with clear development plans, continuous feedback, mentoring, and defined career progression • Partner with customers across markets to deliver network, security, and application access transformation with Zscaler, while serving as their trusted voice to influence product direction internally

Benefits

• Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

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