ConnectWise - Sr Strategic Alliances Manager
Requirements
• 5+ years of experience in strategic alliances, business development, partner management, product strategy, go-to-market, general management, or a related area. • Experience managing strategic relationships and complex cross-functional initiatives within a B2B software or technology environment. • Strong business acumen with the ability to approach a strategic partnership as a business, balancing growth, customer value, investment, and profitability. • Experience turning strategy into coordinated execution across multiple teams and stakeholders. • Strong understanding of B2B software go-to-market models, technology alliances, partner/channel ecosystems, and recurring revenue businesses. • Ability to define and analyze KPIs, interpret business and financial performance, identify root causes, and recommend action. • Executive presence with the ability to influence and align senior internal and external stakeholders without direct authority. • Excellent communication, presentation, negotiation, program management, and problem-solving skills. • Working knowledge of commercial agreements and an ability to partner effectively with Legal and other subject-matter experts on contractual requirements. • Highly organized, proactive, and comfortable managing multiple priorities in a fast-moving environment. • Bachelor’s degree in a related field or equivalent relevant business experience. • Experience working within MSP, cybersecurity, IT management, or channel-led technology businesses is strongly preferred. • Work Environment • Onsite, hybrid, or remote depending on location. • Approximately 10–30% travel may be required.
Responsibilities
• Own the strategy, business plan, operating model, and performance of assigned strategic technology partnerships. • Translate company priorities into joint partner objectives, KPIs, investment plans, and actionable workstreams. • Build and lead joint go-to-market strategies, including field alignment, enablement, demand generation, co-selling, and partner-funded initiatives. • Partner closely with Product teams to align roadmaps, strengthen integrations and workflows, and identify opportunities that increase customer value. • Lead monthly and quarterly business reviews, providing performance insights, recommendations, and clear follow-through on decisions. • Establish and monitor KPIs across areas such as growth, retention, margin, adoption, pipeline, product delivery, and operational health. • Build trusted relationships with partner executives and functional leaders, navigating escalations and securing commitments that advance shared goals. • Identify new commercial, product, growth, and route-to-market opportunities within existing partnerships and develop the business case for investment. • Orchestrate execution across Product Management, Product Marketing, Sales, Sales Engineering, Professional Services, Technical Support, Finance, Legal, and Operations. • Monitor customer, market, and competitive trends and recommend adjustments to partnership strategy and investment. • Partner with Legal, Finance, and Operations to manage contractual commitments, renewals, key milestones, and other time-sensitive requirements. • Maintain clear partnership documentation and governance to ensure accountability, visibility, and consistent execution. • Bring a strong, fact-based point of view and help senior stakeholders make timely decisions.
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