Axon - Technical Account Manager

• EU citizenship for security clearance purposes • Fluent in English • 5+ years of experience in an IT, network engineering, RF / sensor field engineering, or technical deployment role. • Proven track record of managing customer relationships and technical projects successfully. • Ability to work autonomously to meet objectives with minimal oversight, particularly when embedded with the customer day-to-day. • Robust IT background, with working knowledge of: • Linux and Ubuntu - SSH • Network administration: TCP/IP, VLANs, DHCP, DNS, SSH, firewalls, VPNs, LTE backhaul. • Basic SQL, certificate management. • On-prem, offline / air-gapped, and cloud deployment models. • Active Directory / Entra ID and identity integration patterns. • API integrations and SaaS application administration. • Solid ability to tailor technical discussions to varied audiences — from operators and field users to technical authorities and executive sponsors. • Strong documentation discipline — architecture diagrams, runbooks, S2S handover packs, operator training materials. • Comfortable maintaining a home lab and learning new sensor / RF / radar / EO/IR technologies at depth. • Counter UAS or drone pilot experience • Experience working with law enforcement, defense, or government entities — strongly preferred. • Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. • Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. • Important Notes • Important Notes • The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. • Some roles may also require legal eligibility to work in a firearms environment. • We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. • [email protected] • Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.