Sales Operations - AI Automation

MariaDB plcRemote - Poland2d ago

Remote Mid EMEA Artificial Intelligence Software Sales Manager Change Management Reporting KPI Tracking Salesforce SQL

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Requirements

Education: Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field preferred.
Education
Experience: 2–3+ years of professional experience in Sales Operations or Salesforce.com Administration
Technical Proficiency
Saleforce.com Certified
Foundational knowledge of MariaDB or general SQL for data management.
Familiarity with integrated SaaS platforms (e.g., Marketing Automation, ERP, or Data Warehouses).
AI Fluency: A strong understanding of emerging digital trends, specifically AI-driven sales tools and predictive modeling.
AI Fluency
Communication: Excellent presentation and stakeholder management skills; ability to build cross-functional relationships.
Communication
Agility: Ability to work under pressure, meet tight deadlines with minimal supervision, and adapt to change management.
Agility
Location
Poland (remote)

Responsibilities

CRM & Data Architecture
System Administration: Manage Salesforce processes including Pages, Objects, Fields, Validation Rules, Territory/Role Hierarchies, and User Setup.
System Administration
MariaDB Integration: Support data flow and integrity between MariaDB databases and the Salesforce environment; assist in SQL querying for advanced data extraction.
MariaDB Integration
Technical Support: Serve as the primary contact for CRM support channels, resolving technical issues and managing system upgrades.
Technical Support
Enablement: Lead onboarding and ongoing training for sales teams, maintaining updated user documentation and video tutorials.
Enablement
Data Analysis & AI Integration
Advanced Analytics: Generate and analyze reports using Power BI or similar tools to track KPIs, territory optimization, and sales forecasting.
Advanced Analytics
AI Implementation: Knowledge of AI-driven tools for predictive analytics and machine learning models to enhance user behavior analysis.
AI Implementation
Automation: Utilize low-code/no-code automation tools (e.g., Flow, Zapier, or Make.com) to streamline CRM workflows and reduce manual data entry.
Automation
Insight Generation: Translate complex datasets into actionable business insights, ensuring technology programs stay at the forefront of industry standards.
Insight Generation
Collaboration & Documentation
Partner with global support teams to maintain data integrity and accuracy across all platforms.
Develop technical guides and maintain a library of standard operating procedures (SOPs).

Benefits

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.