teya - Head of Enterprise & Operational Risk
Requirements
• You have done this before. You have built or materially redesigned enterprise and operational risk frameworks in a complex, highly regulated environment — and you know how to get from principles to operating reality. You simplify without losing rigour, and you win credibility by being sharp, practical and commercially aware. • Significant enterprise and operational risk experience in regulated financial services • A track record of designing or redesigning an ERMF and embedding it with senior stakeholders • Strong experience defining risk appetite, KRIs, ownership structures and governance that actually work • Deep expertise building controls frameworks, testing approaches and deficiency management • Experience with incident management frameworks, GRC tooling decisions and Board-level risk reporting • Operational risk scenario analysis and Pillar 2 capital assessment experience • Second line oversight of fraud risk, and strong cross-functional stakeholder skills • Experience in high-growth fintech or across multiple jurisdictions is a plus
Responsibilities
• Redesign the ERMF and translate it into clear risk appetite statements, KRIs, ownership structures and core controls • Drive adoption across L1 and L2 leadership, ensuring the framework is embedded in how the business runs — not treated as a paper exercise • Build the control framework, incident management approach and GRC toolset from the ground up • Create consolidated monthly risk MI for ExCo and the Board, joining up enterprise, operational and Compliance reporting into one coherent view • Lead operational risk scenario analysis for capital assessment (Pillar 2) purposes • Own second line oversight of fraud and cyber risk, working closely with the first line and MLRO • Provide credible challenge to senior stakeholders while remaining pragmatic and commercially grounded
Benefits
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps. • Cycle-to-Work Scheme. • Health and Life Insurance. • Pension Scheme. • 25 days of Annual Leave (+ Bank Holidays). • Possibility to travel to different offices around Europe. • Office snacks every day. • Friendly, comfortable and informal office environment in Central London. • Flexible working hours, as long it suits both you and your team.
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