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Jobs(26,670)/CRO Role(178)/The Economist Group (27) - Head of Trading
The Economist Group

The Economist Group - Head of Trading

London - Commercial - Hybrid2w ago
In OfficeDirectorEMEAPaymentsCROHead of Business OperationsReportingTableauLookerPower BIProduct Marketing

Requirements

• Strong judgement, intellectual curiosity and the confidence to provide constructive challenge to senior stakeholders • Strong understanding of subscription economics, including acquisition, conversion, retention, churn, pricing, customer lifetime value and forecasting. • Highly analytical, with a proven ability to turn complex data into clear commercial recommendations • Excellent communication and storytelling skills; able to distil complex performance issues into a compelling decision narrative • Experience partnering across Finance, Analytics, Product and Marketing, with the credibility to influence without direct ownership of all delivery teams • Experience leading, developing and motivating analytically focused teams • Proficiency with Tableau, Looker, Power BI or similar reporting and analytics tools • Working Arrangements • The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. • AI usage for your application • We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

Responsibilities

• Trading performance and insight • Lead the analysis of daily, weekly, and monthly subscription performance across products, channels, and markets • Diagnose performance movements, identifying emerging risks and opportunities, and recommending specific commercial interventions • Translate complex performance data into concise, decision-ready narratives for senior stakeholders • Establish and maintain a clear set of commercial KPIs, targets and performance thresholds • Oversee dashboards, reporting and performance tools in partnership with Business Intelligence, Insights & Analytics and Finance - ensuring reporting is accurate, timely, and aligned to business priorities • Commercial planning and forecasting • Partner with Finance to set commercial targets, develop forecasts and maintain an accurate view of performance against plan • Lead scenario analysis and quantify the expected commercial impact of proposed initiatives, pricing changes and investment decisions • Inform trading decisions on pricing, offers, promotions, packaging and other commercial levers, working with the relevant accountable teams • Experimentation and performance improvement • Partner with Conversion Rate Optimisation (CRO), Product, Marketing and Analytics teams to shape and prioritise an evidence-led experimentation roadmap • Ensure tests across acquisition, paywall, checkout, onboarding, engagement, retention and cancellation are evaluated consistently and translated into scalable actions • Challenge initiatives constructively, using commercial evidence to focus resources on the highest-value opportunities

Benefits

• Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. • We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. • You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.

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