birdie - Head of Revenue Operations & Strategy
Responsibilities
• Lead the AI transformation of our go-to-market teams. Find where frontline time goes, redesign workflows around AI and agents, and prove the productivity gain. • Shape commercial strategy with our CRO, including segmentation, go-to-market approach, pricing and packaging. • Set targets, quotas, capacity plans and compensation plans that reward the right behaviour across marketing, sales and customer success. • Own commercial operations through your team: processes across the full customer lifecycle, the commercial tech stack, data quality, and the insight leaders use to decide. • Run the commercial operating rhythm, including forecasting, performance reviews, planning and OKRs. • Lead cross-functional commercial projects, and bring the analysis behind leadership and board decisions. • Lead and grow a small team of revenue operations and data specialists. • 🤩 You’ll thrive here if... • You’ve redesigned how commercial teams work using AI or automation, and can show the productivity gains it delivered. • You’ve owned pricing, segmentation or compensation decisions in a B2B SaaS business, and can make the case to senior leaders. • You’re technical enough to direct and challenge systems and data work, without needing to do it all yourself. • You turn data into clear recommendations, and you change minds with evidence, including when people disagree. • You care more about outcomes than process, and you like working at pace. • You want your work to improve how older people are cared for. • 🧠 Imposter syndrome is real - and we don’t expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you. • 🌈 What you’ll get from us • We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience:
Benefits
• Competitive base salary, reviewed against benchmarks annually • Generous stock options - because we’re building this together • Bi-annual performance cycles with individual compensation reviews • 🧠 Learning & Growth • Annual personal learning budget and access to training, coaching and mentorship • Time and space for growth - you set your development goals, we back them • 🏡 Flexible Working • Hybrid working - 2–3 days per week in our incredible London HQ • Budget to set up your home workspace • Regular in-person meetups, socials and offsites • 33 days holiday (25 days + public holidays) • Extra day off on your birthday (use it whenever you like!) • Company shutdown between Christmas and New Year • 2 volunteering days each year to give back to causes that matter • 👶 Family-first Policies • Industry leading paid primary and secondary caregiver leave • 5 paid days for fertility treatments for those who need it • Private health insurance with AXA • Wellbeing perks via Happl (gym discounts, mental health support, and more) • Cycle to work scheme • 4% employer pension contribution when you contribute 5% (UK) • A deeply human, radically transparent culture • Because you want to do meaningful work that improves lives - and grow at speed while doing it. We’re building more than a product - we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. • We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. • ⚖️ Equal Opportunities Statement • We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience. • Need adjustments or support during the application process? Let us know. We’re here to help. • ✨ Ready to build the future of care?
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