ChamberCardio - Senior Product Manager Platform & Integrations
Requirements
• 5+ years in product management, with real ownership of technical platforms, APIs, or complex third-party integrations. • At least 2 years of experience delivering integrations in healthcare technology, including EHRs, payer systems, clinical data exchange, or health information networks. • Strong technical fluency, including REST APIs, JSON, webhooks, authentication, data models, and asynchronous integration patterns, plus working knowledge of healthcare interoperability standards such as HL7 and FHIR. • A track record of working with engineers and architects to turn ambiguous, multi-system problems into clear requirements and executable roadmaps. • Preferred: prior experience as a software engineer, solutions architect, technical implementation lead, or integration engineer. • CHAMBER VALUES: • Our values guide how we lead, collaborate, and care: • Low Ego: We stay grounded, curious, and open to feedback. • Empathy: We build trust through compassion and thoughtful communication. • Courage: We take action, think critically, and challenge ideas respectfully. • Ownership: We follow through with integrity and hold ourselves to high standards. • Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart. • Remote within the United States, with the ability to work ET or CT hours. You must be legally authorized to work in the US, as we cannot sponsor visas at this time. Periodic travel to Chamber offices, partner sites, or team offsites may be required.
Responsibilities
• PLATFORM STRATEGY & PRODUCT OWNERSHIP • Own and evolve Chamber's roadmap for interoperability, external integrations, APIs, and supporting platform capabilities. • Translate clinical, operational, and business needs into clear product requirements, prioritized roadmaps, and actionable technical initiatives. • Identify opportunities to build reusable integration frameworks, shared services, and platform capabilities rather than relying on one-off implementations. • Partner closely with Engineering, Data, Clinical, and Operations to evaluate architectural tradeoffs, integration patterns, and build-versus-buy decisions, and to ensure integrations deliver measurable value. • Balance immediate integration needs with longer-term investments in reliability, scalability, maintainability, and operational efficiency. • HEALTHCARE INTEROPERABILITY & DATA EXCHANGE • Lead product discovery, technical scoping, and delivery of integrations across EHRs, health information exchanges, payer systems, clinical data networks, and other healthcare technology platforms. • Develop a strong understanding of the clinical and administrative data moving through Chamber's ecosystem, including patient identity, encounters, medications, clinical records, claims, eligibility, and care coordination information. • Work with engineering and external partners to define data mappings, synchronization requirements, API contracts, and integration workflows. • Drive improvements in data completeness, accuracy, timeliness, and consistency across connected systems. • Help establish scalable approaches to data ingestion, normalization, identity resolution, reconciliation, and bidirectional synchronization. • Ensure interoperability solutions account for healthcare privacy, security, consent, and applicable regulatory requirements. • THIRD-PARTY INTEGRATIONS & TECHNOLOGY PARTNERSHIPS • Own the product lifecycle of integrations with external technology providers, including communications platforms, workflow tools, and operational infrastructure. • Lead technical discovery and requirements gathering with prospective vendors and integration partners, evaluating capabilities, limitations, dependencies, and implementation complexity. • Work directly with partner product and engineering teams to define integration requirements, align delivery plans, and coordinate joint roadmaps. • Contribute to technical due diligence, vendor evaluation, and build-versus-buy assessments in partnership with Engineering, Security, and business stakeholders. • Identify opportunities to consolidate fragmented capabilities, reduce vendor dependencies, and improve the consistency of shared platform services. • Maintain a clear understanding of existing integrations, their capabilities, operational health, and opportunities for improvement. • TECHNICAL EXECUTION & RELIABILITY • Translate complex system interactions and integration requirements into well-defined product specifications, acceptance criteria, and implementation priorities, from technical discovery through rollout and iteration. • Establish clear expectations for integration reliability, observability, error handling, data reconciliation, and recovery from failures. • Help define meaningful measures of integration health, including data freshness, completeness, processing failures, manual intervention, and time to onboard new partners. • Partner with engineering teams to identify recurring operational issues and prioritize durable solutions over temporary workarounds. • WHAT SUCCESS LOOKS LIKE: • You've developed a strong understanding of Chamber's technology architecture, existing integration ecosystem, and the role external systems play in our care delivery model. • You've built relationships with Engineering, Data, Operations, and key technology partners, mapped our highest-priority integrations and dependencies, and identified meaningful opportunities to improve reliability, simplify complexity, or accelerate delivery. • You're independently driving technical discovery and execution for at least one high-impact initiative. • You've established ownership of a clear, prioritized integration roadmap and are independently leading major healthcare interoperability and third-party integration initiatives, from initial discovery through production rollout. • You've helped establish more consistent expectations for technical scoping, integration readiness, monitoring, and ongoing support. Existing integrations are becoming more reliable, manual interventions are decreasing, and new integrations are easier to plan and deliver. • You're proactively identifying opportunities to invest in shared platform capabilities, and Engineering, Data, and business stakeholders look to you as the product owner for our integration ecosystem. • BY TWELVE MONTHS • You're the clear product owner for Chamber's interoperability and integration platform. • You've delivered meaningful improvements in the breadth, quality, and reliability of our integrations while helping establish the technical and product foundations for continued growth. • We've moved beyond treating every integration as a standalone project, with more reusable capabilities, clearer technical standards, better visibility into integration health, and a deliberate long-term platform strategy. • Most importantly, Chamber can connect new partners, access critical healthcare information, and enable new care delivery capabilities more quickly and reliably, with less manual effort and operational complexity.
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