Garner Health - Manager, Client Success

• 3–5 years of experience managing a B2B book of business in a client success or account management capacity, preferably in the healthcare and benefits industry, with at least 2-3 years of people management experience • Demonstrated ability to lead, coach, and develop early-career and mid-level ICs, with a track record of building high-performing teams in a fast-paced environment • Strong client management expertise, including experience navigating complex client and broker relationships, managing escalations, and driving retention outcomes • Data-driven mindset, with the ability to use team-level performance data to identify trends, coach to gaps, and support direct reports in building compelling client narratives • Excellent project management and organizational skills, with the ability to manage competing priorities across both people leadership and client responsibilities • Strong communication skills, written and verbal, with the executive presence to represent Garner effectively in senior client and broker settings • A proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a high-volume, high-accountability environment • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback • This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.