talkiatry - Senior Product Manager

• Lead product strategy and execution for internal platforms and tooling that support Talkiatry’s clinical and operational workflows • Develop and maintain a long-term roadmap for operational systems, workflow orchestration, and internal platform capabilities • Partner closely with Clinical and Operations teams to identify pain points and translate them into scalable, high-impact product solutions • Identify opportunities to leverage AI and automation to reduce manual work, improve operational efficiency, and enhance internal decision-making • Contribute to the development of emerging AI-powered capabilities and intelligence layers within internal tooling and workflows • Balance short-term operational priorities with long-term platform investments and scalability goals • Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners to deliver complex initiatives successfully • Anticipate dependencies, manage product risks, and drive alignment across stakeholders and teams • Define success metrics, establish measurable goals, and use data to evaluate product impact and inform strategic decisions • Navigate ambiguity by breaking down complex operational and systems challenges into actionable product opportunities • 4+ years of experience in product management, ideally in fast-paced, technology-driven environments • Experience leading complex product initiatives across multiple teams and systems • Demonstrated ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps • Strong interest in AI/-driven products, with the ability to identify practical applications of AI in operational and workflow-driven environments • Familiarity with AI concepts and technologies, including automation, large language models (LLMs), and decision-support systems • Experience evaluating where AI solutions add meaningful value versus where simpler workflow or systems improvements are more appropriate • Comfort partnering closely with Engineering and Data teams on technically complex or AI-enabled product initiatives • Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs • Strong product judgment and ability to navigate ambiguity in complex problem spaces • Excellent communication and organizational skills, with the ability to clearly articulate priorities, trade-offs, and strategic rationale • Nice to Have: Experience building internal tools, platforms, or workflow systems as well as working with clinical or operations teams