Fleetio - Senior Product Manager, Maintenance

• Our ideal candidate for this role is insatiably curious and empathetic, passionate about and experienced collaborating with others, and skilled at turning messy, real-world operational problems into elegant product solutions. You have strong, loosely held opinions, are a proactive problem-solver and data-driven decision maker, and thrive in a fast-paced environment. You have extensive experience planning, designing, and iterating on end-to-end product features with cross-functional team members and executive leaders. You bring the judgment to own a core product area with significant customer impact. Where reliability and depth matter as much as velocity. Your ability to foster adoption and communicate effectively with technical and non-technical team members is key to your success. • Your Impact • Your Impact • Own the product strategy and roadmap for core maintenance workflows/ tools/ automations — spanning areas such as work orders, inspections, issues, service entries, preventive maintenance schedules, and parts & inventory. • Drive Fleetio's vision of running maintenance in one connected system, across in-house teams, external vendors, or both. • Collaborate cross-functionally with research, design, engineering, data science, marketing, and customer-facing teams to develop successful strategies and make informed decisions. • Ensure the evolution of Fleetio's maintenance experience is customer-driven, data-informed, and designed to help fleets automate coordination, control costs, and keep vehicles available for work. • Deeply understand the operational realities of both in-house shops and outsourced maintenance, and how they connect. • Balance depth and reliability in high-usage, mission-critical workflows with the pace of shipping new value. • Continuously generate and test hypotheses to iterate and improve the product experience. • Effectively communicate product vision, value proposition, trade-offs, risks, opportunities, learnings, insights, and roadmap updates to stakeholders, executives, and customers. • Work closely with your team to find ways to make our development process more efficient in delivering high-quality features to customers quickly. • Guide features through their entire creative cycle: discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization. • Demonstrate initiative and ability to turn business priorities, key themes, and big ideas into a roadmap with minimal guidance. • Identify opportunities for differentiation, zero-to-one innovation, and revenue expansion. • Raise the bar for product quality based on strong evidence. • 5+ years in product management in modern B2B technology-driven SaaS environments, with a track record of owning core product areas end-to-end. • BA/BS/MS in Computer Science, Business, Design, or related equivalent field/experience. • Experience owning complex, workflow-heavy products where reliability and operational depth are critical. • In-depth knowledge of product management best practices and fluency with data. • Passion for customer & business success, shortening time to value, and the craft of PM. • A committed desire to understand our users and rally around the problems we're solving. • Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle. • Natural leadership skills: you influence and inspire others who love working with you. • A proven track record of strong cross-functional collaboration. • An entrepreneurial spirit: you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders. • Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset. • Talent for mediating across various needs and finding creative solutions. • Strong analytical and problem-solving skills, with the ability to translate data and insights into actionable product strategies and decisions. • Champion our core values of intelligence, intensity, integrity, and ownership. • Considered a plus • Considered a plus • Experience in fleet / automotive / transportation software, vertical SaaS, or related space. • Domain knowledge of maintenance, field service, asset management, or shop operations. • Experience optimizing mature, high-usage products while also building zero-to-one. • Experience with marketplace or multi-sided products is also ideal.