conversica - Senior Product Manager
Requirements
• 5+ years of product management experience in a B2B SaaS environment. • Experience owning products or major product initiatives from customer discovery through launch. • Strong experience partnering closely with Engineering teams. • Demonstrated ability to gather customer insights and translate them into clear product requirements and decisions. • Experience writing product requirements, functional specifications, user stories, or similar product documentation. • Experience contributing to product positioning, launches, or other outbound product activities. • Excellent written and verbal communication skills. • Experience working cross-functionally with Engineering, Sales, Customer Success, Marketing, and product leadership. • Ability to operate independently and effectively in a fast-paced, evolving environment. • Experience in automotive technology, dealer technology, or automotive SaaS. • Experience with AI, conversational AI, or data-driven software products. • Product marketing or go-to-market experience. • Sales enablement or customer-facing product experience. • A technical, solutions consulting, or solution architecture background. • Experience building or launching enterprise SaaS products.
Responsibilities
• Product Strategy and Discovery • Conduct customer discovery interviews and market research to identify customer needs, pain points, and market opportunities. • Help shape product strategy and priorities in alignment with company objectives. • Translate customer and market insights into clear product requirements, functional specifications, and user stories. • Prioritize product initiatives based on customer value, business impact, strategic alignment, and technical feasibility. • Bring customer insights and market perspectives into roadmap and product-planning discussions. • Product Development • Partner closely with Engineering throughout the product development lifecycle. • Provide clear context, requirements, and success criteria for new product capabilities. • Work through product questions and tradeoffs with technical and cross-functional stakeholders. • Drive alignment across Product, Engineering, Sales, and Customer Success. • Support roadmap planning, feature prioritization, and product decision-making. • Go-to-Market and Product Marketing • Develop clear product positioning, messaging, and value propositions. • Partner with Sales, Customer Success, and Marketing to plan and execute product launches. • Create sales enablement materials, competitive insights, and internal product education. • Ensure customer-facing teams understand new product capabilities, their intended value, and how to position them effectively. • Contribute product content and product demonstrations to support launches and customer education. • Gather feedback following launches to inform adoption efforts and future product improvements. • Cross-Functional Leadership • Serve as a strong voice of the customer across the organization. • Build trusted relationships with Product, Engineering, Sales, Customer Success, Marketing, and executive leadership. • Influence product decisions through customer feedback, market knowledge, business context, and data. • Communicate product direction and decisions clearly to both technical and nontechnical audiences. • Within your first 6 to 12 months, you will: • Establish a consistent approach to customer discovery and synthesizing customer insights. • Become a trusted partner to Engineering and cross-functional stakeholders. • Strengthen product requirements, product definition, and decision-making practices. • Help prioritize the roadmap based on customer needs, company strategy, and business impact. • Improve cross-functional readiness and alignment for new product launches. • Bring meaningful customer and market insights into strategic product discussions. • Help drive stronger understanding, adoption, and feedback for newly launched capabilities.
Benefits
• This is a full-time, exempt position. The anticipated base salary range for this role is $145,000 to $185,000 annually, depending on experience, skills, qualifications, and other relevant factors. • This position is also eligible for an annual performance bonus targeted at 10% of base salary, as well as equity participation. • Conversica offers a comprehensive benefits package, including medical, dental, and vision coverage, flexible paid time off, paid company holidays, and a 401(k) plan.
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