GitLab - Technical Architect - Australia
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Requirements
• Demonstrated progressive leadership in the full life-cycle of the software development environment • Demonstrated progressive experience delivering two or more of the following consulting services • Cloud Architecture • CI/CD consulting services • Demonstrated progressive enterprise-level software development experience • Demonstrated progressive DevOps Platform experience • Excellent written and verbal communication skills with the ability to influence internal team members, customers and partners • Demonstrated problem solving and decision-making abilities with effective organizational and time management skills and the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision • Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change • Capability to apply fundamental concepts, practices, and procedures of particular field of specialization • Bachelor's Degree in Information Technology, Computer Science or other advanced technical degree, or equivalent experience • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
Responsibilities
• Pre-sales • Articulate the benefits of a GitLab DevSecOps transformation project to prospective clients, working directly with Engagement Managers and the sales team • Provide support to PS Engagement Managers during the scoping and creation of the customer statement of work (SOW) • Lead technical discovery sessions with customers, partners and GitLab PSEs to understand their business goals, technical constraints and requirements • Provide technical expertise and consultative advice during the planning stages of a customer engagement • Delivery • Own the design, development, implementation, and support of GitLab-related Professional Services engagements • Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large-scale enterprise projects • Provide technical leadership to the Professional Service Engineering team during the delivery of services engagements • Ensure that the deliverable accurately meets the defined expectations of the customer, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the customer • Work closely with the customer project team (specifically the Project Manager) to ensure accurate task-level articulation of the work required • Practice development • Mentor PS and partner consultants to provide guidance regarding ‘Best Practices,’ communication, and implementation strategies; provide input to PS training materials and presentations and other collateral in the form of documentation and delivery kits • Develop case studies, presentations, design documentation, best-practice methodologies and internal process development • Liaise with and support other functional groups within GitLab – including (but not limited to) training, development, support, product, engineering • Stay up to date on new features, and fixes within the monthly GitLab product releases and disseminate key information to the PSE team • Hold enablement sessions for PS or other team members to learn how to use or how to sell particular service offerings • Assist Regional Delivery Managers with • Technical Vetting of Partner Consultants • New hire candidates • SOW staffing assessments
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