Breezeway - Client Success Manager

• Breezeway is hiring a Client Success Manager to serve as the primary resource and partner for our clients. As a trusted advisor, you will own the business relationship post-implementation and leverage a thorough knowledge of our product and a deep understanding of each client’s complex needs to deliver solutions tailored to drive their success. Our ideal candidate is as driven to achieve goals as they are to foster long-lasting relationships. If you are passionate, proactive, and solution-oriented, we would love to talk. • Driven to understand client’s needs, empower them with best practices, and build trust. • Outstanding people skills that enable you to build and maintain strong relationships with colleagues and clients. • A self-starter able to thrive in a fast-paced environment through strong communication, meticulous attention to detail, and autonomous execution. • A clear, confident, and persuasive communicator who can craft and deliver messaging for diverse groups of users and stakeholders, knowing when and how to represent different interests. • Value Diversity, Equity, Inclusion, and Belonging (DEIB). • 2-4 years experience in client success or account management. • Experience promoting SaaS solutions in a client success role. • Strong project management and prioritization methods. • Experience with CRM software and web-based tools. • Proven ability to effectively juggle multiple projects with competing priorities. • Experience in startups is a bonus. • Experience in the property management industry is a bonus.