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leadbank - Fraud Analyst III - Fraud Operations

Remote - United States -Remote$100k - $120k+ Equity2d ago

Remote Mid NA Fraud Analyst Reporting Coaching Documentation

Requirements

• 7+ years of experience in fraud operations, fraud investigations, or financial crimes operations • Strong experience working fraud alerts, investigations, cases, and escalations in a production environment • Demonstrated ability to exercise sound judgment in higher-complexity fraud reviews and case decisions • Experience identifying patterns in casework and translating findings into practical control or rule recommendations • Experience analyzing alert performance and providing tuning or workflow improvement recommendations • Experience producing or maintaining recurring fraud reporting, metrics, or dashboards • Experience conducting quality review, calibration, coaching, or similar case quality oversight work • Experience with SAR investigations, SAR case development, SAR narrative support, or work that contributes to suspicious activity reporting • Demonstrated ability to train, coach, or support junior analysts in a fast-paced operational environment • Comfortable working across multiple stakeholders and balancing risk, customer impact, and operational practicality

Responsibilities

• Own daily fraud review, investigations, and casework across assigned queues and escalations • Handle higher-complexity alerts and support sound, consistent fraud decisioning • Identify fraud trends, control gaps, and operational pain points from hands-on case experience • Provide advisory input on alert and rule performance to support tuning and fraud strategy work • Produce recurring reporting and concise trend insights for operational visibility • Train and support Fraud Analyst I and II team members to strengthen investigative consistency, documentation quality, and sound alert-clearing judgment across the Fraud team

Benefits

• At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life • Competitive compensation, including opportunities for equity grants and cash bonus, based on experience, geographic location, and role • Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA • Paid parental leave • Flexible vacation policy, including PTO and paid holidays • A fun and challenging team environment in a dynamic industry with ample opportunities for career growth • Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • *Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. • Zone 1: $100,000 - $120,000 (SF/Bay Area, NYC, Seattle) • Zone 2: $84,000 - $99,000 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento) • Zone 3: $81,000 - $96,000 (Other US Metros)