AffirmedRx, PBC - Client Implementation Manager
Requirements
• Bachelor's degree in business, project management or related field required • Minimum 5 years of Implementation Management experience leading complex programs • 5+ years of experience in project management • Healthcare experience, specifically in Pharmacy Benefit Management (PBM) required • Ability to learn quickly, dive in, and help improve execution • Strong meeting facilitation experience required • Demonstrated ability to deliver a completed project • Strong communication skills (written and verbal) • Experience working with a team on strategic cross functional projects • PMP certification preferred • Willingness and ability to travel 25% • To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes • To work in a culture where people thrive because when OUR team thrives, OUR business thrives • Competitive compensation, including health, dental, vision and other benefits • AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.
Responsibilities
• Lead and drive client implementation projects • Partner with internal cross-functional areas such as Clinical, Eligibility and Benefits, and external vendors to ensure all client requirements are met and supported throughout the implementation process • Create a detailed action plan which considers a fixed timeline and can evaluate risks • Develop the implementation project plan and track progress relative to the plan through weekly update calls and action log maintenance • Establish client relationships and ensure client satisfaction, starting day one of Implementation • Assess risks and establish contingency plans • Communicate project status clearly and concisely to stakeholders, including executive levels • Drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes • Manage work and inputs from a variety of stakeholders • Establish collaborative working relationships and develop optimized cross-functional processes • Proactively identify business risks and develop high quality strategies & tactics to effectively mitigate • Conduct “lessons learned” and feedback meetings post-implementation to improve processes for the future • Willingness and ability to travel (30%-50%) • Bachelor's degree in business, project management or related field required • Minimum 5 years of Implementation Management experience leading complex programs • 5+ years of experience in project management • Healthcare experience, specifically in Pharmacy Benefit Management (PBM) required • Ability to learn quickly, dive in, and help improve execution • Client interaction experience required • Exceptional time management skills • Strong meeting facilitation experience required • Demonstrated ability to deliver a completed project • Strong communication skills (written and verbal) • Experience working with a team on strategic cross functional projects • PMP certification preferred • Willingness and ability to travel 25% • To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes • To work in a culture where people thrive because when OUR team thrives, OUR business thrives • Competitive compensation, including health, dental, vision and other benefits • AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.
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