Extend - Category Manager
Requirements
• Must-Haves: • 5+ years in retail category management, product strategy, or similar analytical, cross-functional roles in e-commerce or fast-paced tech environments • Demonstrated product or initiative ownership from idea through launch and enablement • A strong ability to research, synthesize information, and present actionable insights to leadership • Advanced proficiency in AI tools & Excel (data modeling, financial analysis, forecasting) • Proven experience leading cross-functional projects and presenting findings to leadership teams • Comfort operating with day-to-day deal/pricing support and autonomy over strategy and roadmap decisions • Detail-oriented mindset with a knack for process improvement and innovation • Self-starter who thrives on high-stakes decision-making and taking initiative • Strong prioritization skills to handle multiple projects amid shifting priorities • Nice-to-Haves: • Experience using BI tools to inform strategy and optimization grounded in data • Familiarity with or strong interest in leveraging AI/agentic tools for workflow automation • Exposure to underwriting/actuarial concepts (frequency, severity, loss ratio), analyzing insurance risk, and retail pricing strategies • Expected Pay Range: $125,000 - $140,000 per year salaried*
Responsibilities
• Vertical Expertise & Pod Leadership • Lead Your Pod: Run Pod leadership for your verticals - synthesizing call learnings, merchant feedback, and market research into a continuously updated GTM Playbook for Extend’s Revenue teams. • Lead Your Pod: • Demonstrate Mastery: Show deep command of Extend's product fit for your vertical across Product & Shipping Protection. • Demonstrate Mastery: • GTM Strategy & Category Growth • Own Your Portfolio: Drive top- and bottom-line growth for your verticals and define the product strategy for your verticals • Own Your Portfolio: • Shape Strategy: Define, execute, and present GTM strategy for your portfolio, ensuring it aligns with merchant, consumer, and Extend needs while outperforming competitors. • Shape Strategy: • Identify Expansion Opportunities: Surface category growth and expansion opportunities, including preparing strategic angles for new and adjacent verticals. • Identify Expansion Opportunities: • Advise on Key Accounts: Act as strategic advisor on key accounts, key deals, and merchant growth • Advise on Key Accounts: • Own Agentic Rule Creation: Execute strategic cost-saving decisions using Extend’s new claim intake AI agent. • Own Agentic Rule Creation: • Product Development • Product Development • Directly Influence the Warrantable Product Roadmap: Identify opportunities from competitive research, Pod learnings, and win/loss patterns, and turn them into product features. • Directly Influence the Warrantable Product Roadmap: • Extend the Roadmap: Contribute to a multi-year warrantable product roadmap and fold new feature enablement into the GTM Playbook. • Extend the Roadmap: • Ensure Competitiveness: Regularly review your portfolio to maintain best-in-class coverage and pricing through ongoing industry and category analysis. • Ensure Competitiveness: • Innovate: Design custom solutions for major retail partners like Peloton, Sonos, Oura Ring, Ashley Furniture, and more. • Innovate:
Benefits
• The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. • Extend does not provide immigration-related sponsorship for this role. • Life at Extend: • Life at Extend: • Working with a great team from diverse backgrounds in a collaborative and supportive environment. • Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley. • Extend CCPA HR Notice
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