Tide - Training Lead, UK/EU

• You are an exceptional training leader • Proven track record of leading and developing high-performing training teams, ideally within customer-facing operations/ regulated industries • Deep expertise in training methodologies, adult learning principles, and learning best practices, ideally within fintech, financial services, or an equally regulated sector • Passionate about creating engaging learning experiences and experienced in using a wide variety of learning tools, technologies, and delivery methods. Ensuring you are innovating and bringing new tools into the team. • Comfortable building business cases and influencing stakeholders to invest in innovative learning solutions. • Strong coaching and leadership skills, with a genuine passion for developing people and helping them succeed. • You bring exceptional energy and presence • An outstanding communicator with the ability to captivate, engage, and inspire audiences of all sizes. You bring infectious energy, enthusiasm, and passion to everything you do, creating excitement around learning and development wherever you go. • A natural presenter and storyteller, capable of bringing complex topics to life and turning training sessions into memorable, high-impact experiences. • Highly articulate, confident, and credible, with the ability to influence and energise everyone from frontline colleagues to senior leaders. • You thrive in front of an audience and have a rare ability to command a room, create momentum, and motivate people to perform at their very best. • You are a self-starter and strategist • A highly autonomous leader who doesn't wait to be told what to do. You can set a clear vision, build a strategy, and inspire others to execute it. • Ability to thrive in a scaling organisation where processes are evolving and change is constant • A creative problem solver who identifies opportunities and challenges early and rapidly implements effective solutions. • You are operationally minded • Strong training operations skills, including the ability to manage scheduling, coordination, documentation, and feedback loops at scale • Strong analytical skills with the ability to leverage data to drive performance, influence decision-making, and measure impact. • Comfortable working with data and business analytics tools, including Excel and SQL. • A strong understanding of KPIs and operational performance within high-growth technology businesses. • You excel at stakeholder management • Outstanding relationship-building, communication, and influencing skills. • Able to build credibility quickly and effectively manage stakeholders across multiple functions and levels of seniority. • A strong understanding of the small business market and the challenges faced by entrepreneurs, with a genuine passion for helping SMEs succeed. • WHAT YOU’LL GET IN RETURN: • 25 days paid annual leave • 3 paid days off for volunteering or L&D activities • Personal L&D budget • Additional health & dental insurance • Mental wellbeing platform • Fully covered Multisports card • Snacks, light food, drinks in the office • WFH equipment allowance • TIDEAN WAYS OF WORKING • At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. • flexible workplace • While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. • TIDE IS A PLACE FOR EVERYONE