CommerceIQ - Customer Success Manager, Advertising (Retail Search)
Requirements
• Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field • 5+ total years of professional work experience • 3+ years experience in running media and advertising engagement with customers, in a consulting/agency role • Experience in managing Ecommerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well-respected agencies for large enterprise brands • Experience managing Amazon search marketing budgets in the multi-million dollar range • Well versed in Bid and Budget management, content optimization, and promotion planning • An analytical approach to problem-solving with advanced Excel skills • Project management experience and ability to anticipate and mitigate risks • Proven Experience in working with VP, SVP, and C-level executives of enterprise-level companies • Excellent presentation and communication skills including both oral and written
Responsibilities
• Manage end-to-end execution of retail media search advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces. • Understand customer needs, to then plan, organize and manage all phases of a joint success plan, then focus on how we use our product to help customers meet those needs. • Move the needle with respect to the client’s KPIs and continuously showcase the value of CommerceIQ’s platform throughout the engagement period. • Analyze campaign performance data to identify trends, insights, and actionable recommendations. • Be an expert on the CommerceIQ platform and partner with internal teams, including Product and Engineering, to leverage CommerceIQ’s platform capabilities effectively. • Collaborate with our internal teams to shape new features
Benefits
• The typical base pay range for this role across the US is USD: $122,400 - $140,000/per year. This role is also eligible for a discretionary annual bonus with a target of 15%, subject to company and individual performance. • This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location. • Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options. You will also receive access to: • Comprehensive medical, vision, and dental coverage • A 401(k)-retirement plan • Short & long-term disability insurance • Paid parental leave • Monthly reimbursements for gym, phone, and internet • 13 paid company holidays in the 2026 calendar year and unlimited PTO • Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT