InvGate - Product Manager

Remote - Buenos Aires, Argentina5mo ago

Remote LATAM Health Insurance Insurance Product Manager ITIL Documentation Customer Success

Requirements

• We’re seeking a highly curious, methodical, and analytical professional with vast experience in product analysis or product management within a SaaS environment. Someone comfortable acting as a bridge between technical and non-technical audiences, and who thrives on understanding complex problems and translating them into clear, actionable solutions.Given the nature of our products, experience or familiarity with IT operations, infrastructure environments, service management frameworks, or methodologies such as ITIL is highly valued. • IT operations, infrastructure environments, service management frameworks • Advanced or bilingual level of English, with exceptional written communication skills. • Experience working cross-functionally with Engineering, QA, Design, and customer-facing teams. • Strong analytical skills and a structured approach to problem-solving. • Academic background in engineering, computer science, or related fields • Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

Responsibilities

• Deeply analyze and understand stakeholder requirements, uncovering both explicit and implicit needs. • Own features end-to-end—from discovery and scoping to launch and iteration. • Create clear and comprehensive functional specifications and other product documentation. • Collaborate closely with Engineering and Design/UX to ensure high-quality, timely, and cost-effective delivery. • Inspire and empower cross-functional partners to build strong collaboration practices and deliver exceptional products. • Actively contribute to the evolution of the product roadmap, bringing insights from customer feedback, market analysis, and internal stakeholders. • Serve as a product reference across multiple teams—Sales, Customer Success, Technical Support, Marketing, and more—facilitating alignment and knowledge sharing.