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Jobs/Director of Operations Role/Sierra - Pricing Strategy and Operations
Sierra

Sierra - Pricing Strategy and Operations

San Francisco, CA, United States$220k - $250k+ Equity3mo ago
In OfficeMidNAArtificial IntelligenceBankingSoftwareDirector of OperationsPricing StrategyProduct MarketingBusiness Development

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Requirements

• 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred. • Experience negotiating complex customer partnerships • Familiarity with navigating sales cycles • Strong understanding of developing GTM operations using data-driven decision-making • Degree in Business Administration, Finance, or related field, or equivalent professional experience • Even better... • Even better... • Experience in partnerships, business development, and value engineering roles • Familiarity with AI or conversational AI technologies • Previous 0-1 startup or fast-paced high-growth environment experience • Our values • Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. • Trust: • Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. • Customer Obsession: • Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. • Craftsmanship: • Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. • Intensity: • Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. • Family:

Responsibilities

• Work with sales team to develop and deliver pricing proposals and ROI case studies for customers. • Collaborate with product, marketing, and operations teams to define overall pricing and packaging strategy. • Negotiate complex customer partnerships. • Navigate sales cycles effectively. • Develop GTM operations using data-driven decision-making.

Benefits

• We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (Unlimited) Paid Time Off • Medical, Dental, and Vision benefits for you and your family • Retirement Plan (e.g., 401K, pension) with Sierra match • Fertility and family building benefits through Carrot • Lunch, as well as delicious snacks and coffee to keep you energized • Discretionary Benefit Stipend giving people the ability to spend where it matters most • Free alphorn lessons • These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. • Be you, with us • Be you, with us

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